Tag Archives: Hangouts Meet

Hangouts Meet troubleshooting data to include mobile devices

Hangouts Meet allows G Suite administrators to determine whether web video call logs should be uploaded to Google to aid with support troubleshooting. Starting on July 17th, 2017, the Hangouts Meet client logs upload setting in the Admin console will also apply to mobile devices. Such log data allows Google Support to more effectively resolve issues reported by customers to Google Support. 

Please review the updated section in the Admin console under Google Hangouts > Meet; your existing setting for Client Logs Upload will continue to remain unchanged unless you choose to modify it.

Please see the configuration in the Admin console for more information.

Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release on July 17th, 2017

Editions:
Available to all G Suite editions

Rollout pace:
Gradual rollout (up to 15 days for feature visibility)

Impact:
Admins only

Action:
Admin action suggested/FYI

More Information
Help Center: Turn Meet on or off

Launch release calendar
Launch detail categories
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Hangouts Meet troubleshooting data to include mobile devices

Hangouts Meet allows G Suite administrators to determine whether web video call logs should be uploaded to Google to aid with support troubleshooting. Starting on July 17th, 2017, the Hangouts Meet client logs upload setting in the Admin console will also apply to mobile devices. Such log data allows Google Support to more effectively resolve issues reported by customers to Google Support. 

Please review the updated section in the Admin console under Google Hangouts > Meet; your existing setting for Client Logs Upload will continue to remain unchanged unless you choose to modify it.

Please see the configuration in the Admin console for more information.

Launch Details
Release track:
Launching to both Rapid Release and Scheduled Release on July 17th, 2017

Editions:
Available to all G Suite editions

Rollout pace:
Gradual rollout (up to 15 days for feature visibility)

Impact:
Admins only

Action:
Admin action suggested/FYI

More Information
Help Center: Turn Meet on or off

Launch release calendar
Launch detail categories
Get these product update alerts by email
Subscribe to the RSS feed of these updates

Hangouts Meet now publicly available and Hangouts Chat Early Adopter Program now accepting applications

Earlier today, we announced the public launch of Hangouts Meet and the Early Adopter Program for Hangouts Chat, the new enterprise-focused video meetings and online messaging experiences coming to Google Hangouts. Learn more about the new Hangouts in our blog post here: Meet the new Hangouts.

Getting started with Meet

If you are a G Suite administrator, the ability to enable specific organizational units for Meet or even your entire domain is gradually rolling out starting today.
Because Meet is launching default off for existing Hangouts users, you have the flexibility and control to plan and coordinate the rollout of Meet with your team and users.

Applying for early access to Chat

Launch Details

Release track:
Launching to both Rapid release and Scheduled release

Editions:
Meet is now available to all G Suite editions; however, the ability to create meetings with a dial-in phone number is only available to Enterprise edition users

Rollout pace:
Gradual rollout (potentially longer than 3 days for feature visibility)

Impact:
Admins only
For existing domains, Admins can choose when to enable Google Meet for their users.
For newly created domains, Google Meet will be enabled by default.

Action:
Admin action suggested/FYI

More Information
Help Center: Enable the new Hangouts video meetings experience (Administrators)
Help Center: Create or join a new Hangouts video meetings experience (End-users)
Hangouts Meet Learning Center (End-users)
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