Tag Archives: google.org

A new pathway to roles in IT Support

Today, we’re launching the Google IT Support Professional Certificate hosted on Coursera—a first-of-its-kind online program to prepare people for roles in IT support. With no previous experience required, beginning learners can become entry-level job ready in eight to 12 months. This program is part of Grow with Google, our initiative to help people get the skills they need to find a job.


There’s no better example of a dynamic, fast-growing field than IT support. With more and more people relying on computers for some part of their work, growth in IT support is outpacing the average rate for all other occupations. In the United States alone, there are currently 150,000 open IT support jobs (according to Burning Glass), and the average starting salary is $52,000 according to the Bureau of Labor and Statistics.  

I helped hire Google’s IT staff for several years when I led our internal IT support program; it was often challenging to find qualified candidates. But I knew that candidates didn't need traditional four-year college degrees to be qualified—and also found that IT was very teachable. So in 2014 we partnered with the nonprofit organization Year Up to create a program aimed at training and hiring non-traditional talent for IT support internships and full-time roles. The program was a success, and its graduates inspired us to think about how we could make a bigger impact beyond Google. Watch the story of one of our program graduates, Edgar Barragan:

Edgar Barragan: IT Support Specialist

Now we’re using the training we implemented at Google as the basis of a new program available to anyone, anywhere, as part of the Grow with Google initiative. No tech experience or college degree is necessary.


With over 64 hours of video lessons and a dynamic mix of hands-on labs and other interactive assessments, all developed by Googlers, this certificate program introduces people to troubleshooting and customer service, networking, operating systems, system administration, automation, and security—all the fundamentals of IT support. Throughout the program, people will hear directly from Googlers whose own foundation in IT support served as a jumping-off point for their careers.


Since we know training is just the first step, we also want to help with the next one—the job search. Once people complete the certificate, they can opt in to share their information directly with top employers, including Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKSystems, UPMC, and of course, Google, all who are looking to hire IT support talent.


To ensure job seekers from all backgrounds have access to the program, we’re subsidizing the cost of the certificate on Coursera to $49/month and providing financial support to more than 10,000 learners in the United States. Need-based scholarships, funded by Google.org grants, will be offered through leading nonprofits focused on underrepresented communities including Year Up, Per Scholas, Goodwill, Student Veterans of America, and Upwardly Global. Full financial assistance is also available to those who qualify.  


You can find out more and enroll at the Google IT Support page on Coursera.


I’ve seen firsthand how educational opportunities can transform people’s careers and lives. By making the Google IT Support Professional Certificate accessible on Coursera, we hope to open the door for everyone to begin a career in technology.

A new pathway to roles in IT Support

Today, we’re launching the Google IT Support Professional Certificate hosted on Coursera—a first-of-its-kind online program to prepare people for roles in IT support. With no previous experience required, beginning learners can become entry-level job ready in eight to 12 months. This program is part of Grow with Google, our initiative to help people get the skills they need to find a job.


There’s no better example of a dynamic, fast-growing field than IT support. With more and more people relying on computers for some part of their work, growth in IT support is outpacing the average rate for all other occupations. In the United States alone, there are currently 150,000 open IT support jobs (according to Burning Glass), and the average starting salary is $52,000 according to the Bureau of Labor and Statistics.  

I helped hire Google’s IT staff for several years when I led our internal IT support program; it was often challenging to find qualified candidates. But I knew that candidates didn't need traditional four-year college degrees to be qualified—and also found that IT was very teachable. So in 2014 we partnered with the nonprofit organization Year Up to create a program aimed at training and hiring non-traditional talent for IT support internships and full-time roles. The program was a success, and its graduates inspired us to think about how we could make a bigger impact beyond Google. Watch the story of one of our program graduates, Edgar Barragan:

Edgar Barragan: IT Support Specialist

Now we’re using the training we implemented at Google as the basis of a new program available to anyone, anywhere, as part of the Grow with Google initiative. No tech experience or college degree is necessary.


With over 64 hours of video lessons and a dynamic mix of hands-on labs and other interactive assessments, all developed by Googlers, this certificate program introduces people to troubleshooting and customer service, networking, operating systems, system administration, automation, and security—all the fundamentals of IT support. Throughout the program, people will hear directly from Googlers whose own foundation in IT support served as a jumping-off point for their careers.


Since we know training is just the first step, we also want to help with the next one—the job search. Once people complete the certificate, they can opt in to share their information directly with top employers, including Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKSystems, UPMC, and of course, Google, all who are looking to hire IT support talent.


To ensure job seekers from all backgrounds have access to the program, we’re subsidizing the cost of the certificate on Coursera to $49/month and providing financial support to more than 10,000 learners in the United States. Need-based scholarships, funded by Google.org grants, will be offered through leading nonprofits focused on underrepresented communities including Year Up, Per Scholas, Goodwill, Student Veterans of America, and Upwardly Global. Full financial assistance is also available to those who qualify.  


You can find out more and enroll at the Google IT Support page on Coursera.


I’ve seen firsthand how educational opportunities can transform people’s careers and lives. By making the Google IT Support Professional Certificate accessible on Coursera, we hope to open the door for everyone to begin a career in technology.

Source: Education


Fostering a love for reading among Indonesian kids

Siti Arofa teaches a first grade class at SD Negeri Sidorukan in Gresik, East Java. Many of her students start the school year without foundational reading skills or even an awareness of how fun books can be. But she noticed that whenever she read out loud using different expressions and voices, the kids would sit up and their faces would light up with excitement. One 6-year-old student, Keyla, loves repeating the stories with a full imitation of Siti’s expressions. Developing this love for stories and storytelling has helped Keyla and her classmates improve their reading and speaking skills. She’s just one child. Imagine the impact that the availability of books and skilled teachers can have on generations of schoolchildren.


In Indonesia today, it's estimated that for every 100 children who enter school, only 25 exit meeting minimum international standards of literacy and numeracy. This poses a range of challenges for a relatively young country, where nearly one-third of the population—or approximately 90 million people—are below the age of 15.  


To help foster a habit of reading, Google.org, as part of its $50M commitment to close global learning gaps, is supporting Inibudi, Room to Read and Taman Bacaan Pelangi, to reach 200,000 children across Indonesia.


We’ve consistently heard from Indonesian educators and nonprofits that there’s a need for more high-quality storybooks. With $2.5 million in grants, the nonprofits will create a free digital library of children's stories that anyone can contribute to. Many Googlers based in our Jakarta office have already volunteered their time to translate existing children’s stories into Bahasa Indonesia to increase the diversity of reading resources that will live on this digital platform.


The nonprofits will develop teaching materials and carry out teacher training in eastern Indonesia to enhance teaching methods that improve literacy, and they’ll also help Indonesian authors and illustrators to create more engaging books for children.   


Through our support of this work, we hope we can inspire a lifelong love of reading for many more students like Keyla.

Fostering a love for reading among Indonesian kids

Siti Arofa teaches a first grade class at SD Negeri Sidorukan in Gresik, East Java. Many of her students start the school year without foundational reading skills or even an awareness of how fun books can be. But she noticed that whenever she read out loud using different expressions and voices, the kids would sit up and their faces would light up with excitement. One 6-year-old student, Keyla, loves repeating the stories with a full imitation of Siti’s expressions. Developing this love for stories and storytelling has helped Keyla and her classmates improve their reading and speaking skills. She’s just one child. Imagine the impact that the availability of books and skilled teachers can have on generations of schoolchildren.


In Indonesia today, it's estimated that for every 100 children who enter school, only 25 exit meeting minimum international standards of literacy and numeracy. This poses a range of challenges for a relatively young country, where nearly one-third of the population—or approximately 90 million people—are below the age of 15.  


To help foster a habit of reading, Google.org, as part of its $50M commitment to close global learning gaps, is supporting Inibudi, Room to Read and Taman Bacaan Pelangi, to reach 200,000 children across Indonesia.


We’ve consistently heard from Indonesian educators and nonprofits that there’s a need for more high-quality storybooks. With $2.5 million in grants, the nonprofits will create a free digital library of children's stories that anyone can contribute to. Many Googlers based in our Jakarta office have already volunteered their time to translate existing children’s stories into Bahasa Indonesia to increase the diversity of reading resources that will live on this digital platform.


The nonprofits will develop teaching materials and carry out teacher training in eastern Indonesia to enhance teaching methods that improve literacy, and they’ll also help Indonesian authors and illustrators to create more engaging books for children.   


Through our support of this work, we hope we can inspire a lifelong love of reading for many more students like Keyla.


Photo credit: Room to Read


Source: Education


Wrapping up a year of impact with holiday giving

The holidays are a time for celebrating family and community, and it’s my favorite time at Google because Googlers give back to those who need it most.

Through Google.org grants and the generosity of Googlers, we set new giving records in 2017, bringing more resources to nonprofits, and more opportunities for Googlers to volunteer their time and expertise. In total this year, Google and Googlers donated more than $260 million to nonprofits. Our giving was centered our three core areas—education, economic opportunity and inclusion—and we provided opportunities for Googlers and the public to support disaster relief campaigns to help victims of hurricanes, fires, floods and other crises.

Holiday Giving and Giving Week

One of the main ways we give back during the holidays is through Giving Week, our annual global campaign where Googlers sign up to personally match donations their peers make. In just one week, Googlers pledged, and Google matched over $20 million for 1,000+ organizations around the world. The organizations that topped the list this year include the ACLU, Second Harvest Food Bank, GiveDirectly, and Doctors Without Borders.

In addition, this year we set up a $30 million holiday fund to support over 35 nonprofits around the world. We asked Googlers to help us direct these funds to a core group of organizations, from all regions and across a range of issue areas, including Pratham Books, an organization that addresses education gaps in India, and the International Rescue Committee, which helps people in crisis.

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Google Gift Match & Crisis Response

Year round, Google.org matches up to $6,000 in employee donations to nonprofits of their choice. Through this program, Googlers and Google have given nearly $97 million—including over $20M to crisis relief efforts in Puerto Rico, the Caribbean and Florida, Houston, South Asia, and more. Googlers are also generous with their time, especially during crises—this year Googlers went to Puerto Rico to work with our grantee NetHope to help restore connectivity in areas affected by the hurricane.

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Google.org & Google volunteers

Together, our people, products, and philanthropy create opportunity for everyone. We pledged $1 billion in Google.org grants over five years to nonprofits around the world, and 1 million hours that Googlers can volunteer to nonprofits. This year alone, we supported nonprofits with $120 million in grants. In addition, Googlers volunteered over 220,000 hours of their time and expertise.

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I'm proud of our impact this year, and the Googlers who made it possible. Wishing everyone a safe and happy holiday.

All things are possible: Grow with Google and Google.org Impact Challenge come to OKC

As an Oklahoman, it’s exciting to work for a company like Google in Oklahoma City—a community I’m proud to call home and that has given me every opportunity in life to succeed. The homesteader Angelo Scott said our city’s spirit has "an attitude that all things are possible if people are willing to take a chance and embrace the future without hesitation or reservation." As Oklahoma City has developed a diverse economic base as a center for energy, healthcare, aerospace and technology, its spirit remains evident.


Many Oklahoma City businesses are using technology to grow, reach new customers, and adapt to changing markets. For example, Langston's Western Wear, a century-old family business, found new momentum when it put its products on the web. Now, online sales account for more than 25 percent of their overall business. Watch their story:

Brian Barber: Retail cowboy

Grow with Google aims to support more students, educators, job seekers and businesses like Langston's as they adapt and grow. This national initiative provides training, tools and workshops to help everyone build the digital skills they need.


The Google.org Impact Challenge Oklahoma City is the latest component of this initiative. Nonprofit organizations in Oklahoma City are invited to submit innovative ideas for economic development and job creation. A panel of local advisors will select four winners, and each will receive $50,000 in funding as well as training from Google employees. The local community will then have the opportunity to vote on which of the four projects it believes will have the greatest impact, and the winner will receive an additional $50,000 grant.


We announced the Challenge at the Grow with Google event in Oklahoma City this week, where—with the support of 33 local partners—we met a thousand Oklahoman small businesses, job seekers, educators and students. They participated in training sessions, hands-on demos, workshops, and one-on-one coaching from Googlers. Oklahoma Governor Mary Fallin, Secretary of Education Workforce Development Natalie Shirley, and General Manager of the Oklahoma City Thunder Sam Presti, who is an advisor for the Challenge, also joined us to kick off the day.

Google has called Oklahoma home since 2011, and we’ll continue to work with local partners to bring Grow with Google programming to OKC. Grow with Google will come to more cities and towns next year—see where we're headed at g.co/grow/events.

Teaming up with SocialWorks to bring computer science to Chicago Public Schools

Today, 5th grade students at Adam Clayton Powell Jr. Academy in Chicago got a surprise. It was cool enough that they were doing a coding activity with Chicago Googlers as a part of Computer Science Education Week—but then another Chicago native joined the fun. When Chance The Rapper arrived, there were shouts of excitement and delight, and Chance even gave coding a try.

SocialWorks, a non profit co-founded by Chance, is on a mission to expose youth across the city to programming and to ensure they have the support necessary to reach their full potential—with access to arts, music, and coding as a means to express themselves.  

Today’s visit reinforced that computer science is a part of that mission. Shortly after Chance made his coding debut, Alphabet Senior Vice President of Corporate Development, David Drummond, announced that Google.org is donating $1.5 million to to bring computer science education to students in Chicago, with $500,000 going to Chicago Public Schools’ CS4All Initiative and $1 million to SocialWorks.

The grant will help teachers implement computer science and arts curriculum in their classrooms, and it builds on $40 million in Google.org grants that provide opportunities for students underrepresented in computer science to explore the field.

Justin Cunningham, Executive Director of SocialWorks, had this to say about today’s announcement: “Our grant with Google.org helps SocialWorks provide programming that sheds light on another pathway to success for young Chicagoans. While every student doesn't need to become a computer scientist, understanding the basics empowers them to understand the world they live in. The opportunity to help kids code to share their music, artwork, and distinct point of view is at the core of our mission and an experience we look forward to providing in classrooms across the city.”  

Justin Steele, Google.org Principal who leads our work in local communities, also weighed in: “We’re honored to support SocialWorks’ mission to help underrepresented students in Chicago reach their full potential, as well as Chicago Public Schools’ efforts to turn computer science into a pathway for creative expression. There’s so much talent and creativity in the communities that these schools serve—and Chance The Rapper embodies what can happen when that creativity is unleashed. With exposure to computer science, students can use technology to turn their creative passions into something bigger.”

I’ve built my own career around computer science. At Google I helped create CS First, video-based lessons that introduce students to computer science and show them coding is a tool that, in the words of the SocialWorks mission, “lets you be you.” As a kid raised in the U.S. Virgin Islands, I didn’t know that I’d one day graduate with a computer science degree and end up at Google. All I knew was that I was fascinated by gadgets, which one day led to learning about the software that made them work on the inside. With the support of Google and SocialWorks, students in Chicago can also find out how their interests are connected to computer science, so that they can use those skills to build the future they imagine.

These kids will always remember the day they met Chance The Rapper. We hope they’ll remember it as the day they discovered an interest in coding, too.

Source: Education


Teaming up with SocialWorks to bring computer science to Chicago Public Schools

Today, 5th grade students at Adam Clayton Powell Jr. Academy in Chicago got a surprise. It was cool enough that they were doing a coding activity with Chicago Googlers as a part of Computer Science Education Week—but then another Chicago native joined the fun. When Chance The Rapper arrived, there were shouts of excitement and delight, and Chance even gave coding a try.

SocialWorks, a non profit co-founded by Chance, is on a mission to expose youth across the city to programming and to ensure they have the support necessary to reach their full potential—with access to arts, music, and coding as a means to express themselves.  

Today’s visit reinforced that computer science is a part of that mission. Shortly after Chance made his coding debut, Alphabet Senior Vice President of Corporate Development, David Drummond, announced that Google.org is donating $1.5 million to to bring computer science education to students in Chicago, with $500,000 going to Chicago Public Schools’ CS4All Initiative and $1 million to SocialWorks.

The grant will help teachers implement computer science and arts curriculum in their classrooms, and it builds on $40 million in Google.org grants that provide opportunities for students underrepresented in computer science to explore the field.

Justin Cunningham, Executive Director of SocialWorks, had this to say about today’s announcement: “Our grant with Google.org helps SocialWorks provide programming that sheds light on another pathway to success for young Chicagoans. While every student doesn't need to become a computer scientist, understanding the basics empowers them to understand the world they live in. The opportunity to help kids code to share their music, artwork, and distinct point of view is at the core of our mission and an experience we look forward to providing in classrooms across the city.”  

Justin Steele, Google.org Principal who leads our work in local communities, also weighed in: “We’re honored to support SocialWorks’ mission to help underrepresented students in Chicago reach their full potential, as well as Chicago Public Schools’ efforts to turn computer science into a pathway for creative expression. There’s so much talent and creativity in the communities that these schools serve—and Chance The Rapper embodies what can happen when that creativity is unleashed. With exposure to computer science, students can use technology to turn their creative passions into something bigger.”

I’ve built my own career around computer science. At Google I helped create CS First, video-based lessons that introduce students to computer science and show them coding is a tool that, in the words of the SocialWorks mission, “lets you be you.” As a kid raised in the U.S. Virgin Islands, I didn’t know that I’d one day graduate with a computer science degree and end up at Google. All I knew was that I was fascinated by gadgets, which one day led to learning about the software that made them work on the inside. With the support of Google and SocialWorks, students in Chicago can also find out how their interests are connected to computer science, so that they can use those skills to build the future they imagine.

These kids will always remember the day they met Chance The Rapper. We hope they’ll remember it as the day they discovered an interest in coding, too.

Tackling the “homework gap” with the National AfterSchool Association

Editor’s note: We’re providing a $500,000 grant to support the National AfterSchool Association (NAA) as a part of our ongoing commitment to help underserved communities deliver on the promise of educational technology. In this post, Gina Warner, president and CEO of the National AfterSchool Association, describes how we’re helping students access the technology they need to learn and grow beyond classroom walls.


Learning doesn’t stop after the school bell rings. Students actually spend 80 percent of their time outside of a classroom, where they develop essential skills by trying out new hobbies, forming important relationships and completing their schoolwork. But there’s a big issue here: While a majority of teachers increasingly assign homework that requires the internet, millions of students—primarily those from low-income and rural communities—don’t have access at home. This is known as “the homework gap” and it’s causing too many students to fall behind.


We believe that afterschool programs can play a big role in closing this gap, but they often need more support and guidance in order to do so. That’s why we’re so thrilled that Google is stepping up to provide this grant to support the 4 million students our members serve.

20170612_Freeda_630.jpg
The National AfterSchool Association works with the Connecticut AfterSchool Network to support organizations like DOMUS Kids in Stamford, CT, that help young people learn and challenge themselves socially, emotionally, and academically.

For 30 years, the National AfterSchool Association (NAA) has supported more than 520,000 people who are there for students during out-of-school hours: the professionals who keep kids engaged, help them do their homework, and make sure they're safe and supported. Through a new $500,000 grant from Google, we’ll help to make sure that afterschool professionals and their students have access to the technology they need. We're proud to build on the work of Google's Dynamic Learning Project and Grow with Google to provide educators—including those outside of traditional classroom settings—with the skills, trainings and resources they need to help tackle the homework gap.


With Google’s support, we’ve started by commissioning a research review to learn more about how afterschool programs can help close the homework gap. Our initial report, “Empowering Afterschool Professionals for Digital Learning,” found that afterschool programs have the capacity to offer deeper digital learning opportunities. But to fully help young people access and best use technology, our afterschool professionals need guidance, skills and knowledge. Over the upcoming months, with volunteer support from Googlers, we’ll create a toolkit and hands-on trainings for afterschool professionals looking to provide students with access to technology outside of classroom hours. As these are available, these resources will be shared on our NAA site and will be made freely available to the public.


With better support from afterschool professionals, we can't wait to see how our students will develop into digital citizens ready to tackle whatever the future brings.

Tackling the “homework gap” with the National AfterSchool Association

Editor’s note: We’re providing a $500,000 grant to support the National AfterSchool Association (NAA) as a part of our ongoing commitment to help underserved communities deliver on the promise of educational technology. In this post, Gina Warner, president and CEO of the National AfterSchool Association, describes how we’re helping students access the technology they need to learn and grow beyond classroom walls.


Learning doesn’t stop after the school bell rings. Students actually spend 80 percent of their time outside of a classroom, where they develop essential skills by trying out new hobbies, forming important relationships and completing their schoolwork. But there’s a big issue here: While a majority of teachers increasingly assign homework that requires the internet, millions of students—primarily those from low-income and rural communities—don’t have access at home. This is known as “the homework gap” and it’s causing too many students to fall behind.


We believe that afterschool programs can play a big role in closing this gap, but they often need more support and guidance in order to do so. That’s why we’re so thrilled that Google is stepping up to provide this grant to support the 4 million students our members serve.

20170612_Freeda_630.jpg
The National AfterSchool Association works with the Connecticut AfterSchool Network to support organizations like DOMUS Kids in Stamford, CT, that help young people learn and challenge themselves socially, emotionally, and academically.

For 30 years, the National AfterSchool Association (NAA) has supported more than 520,000 people who are there for students during out-of-school hours: the professionals who keep kids engaged, help them do their homework, and make sure they're safe and supported. Through a new $500,000 grant from Google, we’ll help to make sure that afterschool professionals and their students have access to the technology they need. We're proud to build on the work of Google's Dynamic Learning Project and Grow with Google to provide educators—including those outside of traditional classroom settings—with the skills, trainings and resources they need to help tackle the homework gap.


With Google’s support, we’ve started by commissioning a research review to learn more about how afterschool programs can help close the homework gap. Our initial report, “Empowering Afterschool Professionals for Digital Learning,” found that afterschool programs have the capacity to offer deeper digital learning opportunities. But to fully help young people access and best use technology, our afterschool professionals need guidance, skills and knowledge. Over the upcoming months, with volunteer support from Googlers, we’ll create a toolkit and hands-on trainings for afterschool professionals looking to provide students with access to technology outside of classroom hours. As these are available, these resources will be shared on our NAA site and will be made freely available to the public.


With better support from afterschool professionals, we can't wait to see how our students will develop into digital citizens ready to tackle whatever the future brings.

Source: Education