Tag Archives: Google in the Middle East

Driving growth in the Middle East

The Nest is an online store that offers curated handcrafts from Egypt, from home accessories to fashion and furniture. When the pandemic started, founders Dina and Omar had to close their physical showroom, which used to drive 90% of their sales. They listed their business details on Google Maps and Search, promoted their products online and revamped their website which, in less than a year, became their main source of revenue.

According to a new report published by Public First research agency and commissioned by Google, our products and tools in the UAE, Egypt and Saudi Arabia helped businesses to adapt during the pandemic and helped people sharpen their skills and find jobs.

The report shows 45% of people in Egypt last year used Google Maps to find a local business and 52% of businesses in Saudi Arabia reported an increased proportion of their customers coming from online search or search advertising.

Since opening our first office in the Middle East and North Africa 13 years ago, Google has been actively supporting local businesses and developers, YouTube content creators, and publishers. Public First estimates that last year Google products like Search, YouTube, Android and Google Ads drove 12.2 billion SAR [3.2 billion USD] to the Saudi economy, 11.3 billion AED [3 billion USD] to the UAE economy and 11.2 billion EGP [600 million USD] to Egypt's economy.

Growing developers and creators

Manal, Saudi YouTube creator, shows how she tailors trousers on her YouTube channel

Manal, DIY content creator on YouTube in Saudi Arabia. Photo credit: Manal’s YouTube page

Manal, from Jeddah in Saudi Arabia, has a passion for DIY in fashion and home improvement. She started her YouTube channel to share her knowledge in upcycling dresses and scarves to make trousers, and repainting her room for Ramadan. Manal’s work has inspired others, and her community often share their own versions of her designs and ask for DIY tips. When she built her channel during the pandemic, her subscribers grew by over 300%. Manal is one of many talented creators in Saudi Arabia growing their business on YouTube. In fact, the percentage of YouTube channels in Saudi Arabia making six figures or more in revenue is up more than 20% year over year. That's a sign of steady growth in Saudi Arabia’s YouTube creator community.

Founder of Lamsa, Badr Ward, stands, smiling, with his arms folded

Badr Ward, founder of Lamsa World, an Arabic educational platform in the UAE. Photo credit: Hub71

Lamsa World is an educational platform in Arabic for children. It has interactive courses in math, science, language, arts and more. Badr Ward, the Dubai-based founder, wanted to help his children watch more educational content in Arabic, which was sparse and not always engaging. Badr and his team took part in the Google Accelerator Program in Dubai last year and, with the help of mentors, tested different sign-up options and experimented with different content formats. This led to a significant increase in the website's sign-up rates and a 300% increase in Arabic content downloads.

Unlocking skills and jobs

Since its launch in 2018, Maharat min Google, Google's digital skills program in Arabic, has trained 1.5 million people in the Middle East and North Africa. And in October 2020, Google announced a $13 million USD fund for digital tools, training programs, mentorship and financial grants to support businesses and job seekers in the Middle East and North Africa during the pandemic. Following Google's mentorship program with Mercy Corps, 50% of trainees said that they found a job, accelerated their career or grew their business by hiring new staff or increasing revenue.

Google Search also played a big role in helping people in the region access information and skills last year. For example, 85% of people in the UAE said they used Search to learn a new skill.

People looked for jobs too. Every month, around 11 million women in Egypt go to Search to look for a job. In Saudi Arabia, 1.8 million people use Search to prepare for a job interview. According to the World Economic Forum, many women are contributing to the innovation coming out of the Middle East and North Africa, yet this region continues to have one of the lowest levels of female economic involvement globally.

Public First estimates there are already 85,000 Android-based developer jobs in Egypt and 50,000 in the UAE. In Saudi Arabia, the total number of developers making USD 10,000 per month on Google Play grew by 16% last year.

We are proud that people in the Middle East and North Africa are able to unlock opportunities for themselves with the help of Google products and tools. The region is young, smart and digital, and Google is committed to doing more to help entrepreneurs, local business owners, developers and content creators get the skills they need to build and grow their digital businesses.

If you want to understand more about Google's impact in the Middle East and North Africa, and the methodology behind the report, visit the links below:

Belonging at Google in Europe, the Middle East and Africa

Building for everyone requires vision, and constant revision. Every product we create requires continually trying new things, examining data and learning from both our successes and failures to do better every day. Our work on Diversity, Equity and Inclusion (DEI) is no different. Google first published its Diversity Annual Report in 2014 and since then we’ve built on what we’ve learned to increasingly make Google a place that is truly for everyone. Last year, for the first time, the data in the report was broken down across Google’s business regions. With this year’s report we now have the opportunity to report on progress for the business region that encompasses Europe, the Middle East and Africa which we call EMEA.

I’ve led Google’s DEI programs in EMEA since 2019. I’m often asked what DEI looks like in such a diverse region. How can one approach work from Paris to Lagos and from Milan to Tel Aviv? It’s not simple, but we are committed to finding ways to make progress. Each country has different rules governing what data we can collect and what policies are permissible. Our DEI data isn’t perfect, but it’s essential for us to measure our progress as it helps keep us honest about where we are at and where we want to be.

Representation of women in EMEA

The data shows that we have increased the overall representation of women in our workforce from 32.7% to 33.8%. That might sound small, but in an organization the size of Google in EMEA (over 25,000 employees and interns) this represents a significant shift.

We continue to make progress in the hiring of women in EMEA with an overall increase of 14%. Specifically, women made up 28% of our tech hires, 49.2% of our non-tech hires and 47.1% of our Leadership hires. This is an increase year on year of 27% for non-tech and 64% for leadership hires with tech hires staying the same.

Our focus on increasing representation of women in leadership roles across EMEA is showing promising results. We saw a significant gain of 10% in the representation of women in leadership roles which now stands at 29.7%. It’s good to see progress, but there is more to do here.

We know efforts to develop talent from under-represented groups need to start early. We have amplified our efforts to support gender equity in a number of countries in Africa, sponsoring and providing content for the Our Girls, Our Future conference for young women interested in the tech industry. Across Sub-Saharan Africa, we partnered with the Graca Machel Trust to provide digital skills training for more than 5,000 women entrepreneurs.

We also grew Mind the Gap, an initiative we started in Israel in 2008 that encourages women and girls to pursue STEM careers. Mind the Gap transitioned to a virtual platform at the beginning of the pandemic. In 2021, the program reached more than 60,000 students in Israel and expanded to Romania and Ghana.

Racial equity in EMEA

Last year, for the first time, we were able to report race data for our business region in the Diversity Annual Report, thanks to almost three quarters of Googlers in EMEA voluntarily providing this information.

We see White+* continue to account for the highest representation in EMEA (78.1% versus 80.4% last year). Representation of Asian+* Googlers shows the largest increase (from 10.9% to 12.1%), followed by MENA+* (from 7.3% to 7.8%), Black+* (from 2.8% to 3.2%), Latinx+ (from 3.8% to 3.9%) and Indigenous+ (no change at 0.3%).

Where we need to make better progress is in the speed at which things are changing. For example, there has been an increase in representation of MENA+ leaders (from 4.5% to 5.8%) and an increase in representation of Black+ leaders (from 3.3% to 3.8%) across EMEA - but we need to see more progress here. And representation for all racial categories except Black+ and White+ are lower in leadership than in the overall population.

Growing leadership is one of the key planks of our racial equity plans in EMEA. Here’s how we’re focusing our efforts:

  • In recruiting: In 2021, we set an aspiration to double the number of Black+ directors by 2023. Additionally, we aim to drive Black+ representation at all levels across our talent engagement, outreach initiatives and inclusive hiring commitments.
  • Baseline data: Where legally permissible, we have started to collect application data to help understand the representation of our candidates.
  • Nurturing talent: We relaunched Elevate+, a six-month-long EMEA specific program that offers one-on-one mentorship and coaching to Black+ employees. To date, nearly 200 Googlers have participated in this program.
  • Educating majority groups: We continue to engage Googlers through comprehensive anti-racism and racial equity education, such as trainings and our speaker series on racial justice. We also have a thriving community of allyship groups across EMEA.

It’s not just about supporting racial equity in our workforce — it’s also important to support the wider community. Black founders in EMEA received $63 million in ‘follow-on’ funding after they participated in our Black Founders Fund, with 95% of participants reporting a positive impact on their startup’s ability to fundraise. We announced a second fund earlier this year.

Disability in EMEA

Our recruiting teams and local HR teams work closely with our Disability Alliance group to progress our commitments to communities with disabilities, ensuring that our hiring process is accessible and our culture and managers are prepared to support and lead Googlers with disabilities.

Our talent engagement team in EMEA hosted its first ever Disability Conference (DisCo for short) for nearly 2000 students, new graduates and industry professionals with disabilities. The conference created a space for people with disabilities and allies to connect and engage with each other and Google.

We’re also fostering new connections with disability communities around the globe. Last year, our London, Dublin, Munich, Zurich, Wroclaw and Nairobi offices celebrated #PurpleLightUp, a global campaign that celebrates every employee with a disability around the world. Leaders from each office also held conversations with our employee resource group (ERG) for Googlers with disabilities.

LGBTQ+ representation in EMEA

We have incredibly active Pride and Trans employee resource groups at Google. These groups play a critical role in promoting belonging and inclusion within the LGBTQ+ community - from creating thoughtful programming for Trans Awareness week to leading Pride events activations across 26 countries, from Poland to South Africa.

Google is also a founding member of We Are Open, an alliance of businesses and other organizations in Hungary that promotes diversity and inclusion at the workplace, focusing on LGBTQ+ inclusion. In line with Google’s vision to be helpful for all, including our LGBTQ+ communities and its allies, we were excited to partner with Open for Business in creating a report on LGBTQ+ inclusion in Central and Eastern Europe that was released last year.

In addition, to aid small business recovery during the pandemic, we launched a global campaign to help support and celebrate LGBTQ+ friendly spaces - from a LGBTQ+ bookstore in Sweden, to Rainbow Square in Copenhagen. Google also officially supported the Ja Für Alle campaign in the referendum for Equal Marriage rights in Switzerland.

In conclusion

It’s up to every one of us to contribute to building a more inclusive, equitable, and representative workplace, region and world where everyone feels they belong. We have a responsibility to relentlessly represent and support the rich diversity of talent in our region and to make Google a place where everyone can thrive. This work is not a one-off effort. It requires thoughtful and committed, ongoing systemic action. Only by committing to doing this work together can we make meaningful and long lasting change.

If you’d like to find out more, please take a look at this year’s Diversity Annual Report.

Step into the Meroë pyramids with Google

When you think of pyramids does your mind wander to the Pyramids of Giza in Egypt or the Mayan Temples of Guatemala? Great civilizations built each of these pyramids and inscribed their stories onto the walls of them, offering glimpses into their daily life.

The Pyramids of Meroë in Sudan, while lesser known, are no different. Today, you can explore these stunning pyramids, which are a UNESCO World Heritage site, on Google Arts & Culture.

Over 200 pyramids were constructed in Meroë, the third and final capital of the Kushite Kingdom, an ancient African civilization that ruled the lands of Nubia for over 3000 years. Now you can take a virtual walk through the Pyramids of Meroë and explore the inscriptions using Street View’s panoramic imagery. You can also learn more about the Kushite Kingdom, their royalty and the architecture behind the pyramids in an immersive web experience that’s available in a range of languages including Arabic, English, French, German and Spanish.

If you want to get even more up close and personal, you can visualize the pyramids using augmented reality — no matter where you are. You can also listen to acclaimed Sudanese-American poet Emi Mahmood share evocative rhymes that are a beautiful ode to her homeland and to this project that shares Sudan’s rich heritage with others.

We’ve also partnered with the United Nations Economic and Social Council (UNESCO) to bring you more information about Meroë, Gebel Barkal and Napatan region and Sudan’s Sanganeb Marine National Park.

Finding more focus this Ramadan

Ramadan is one of the most special times of the year. For me, it has always been about extended family (a lot of them!) and food (my favorite being the dates that would be at the table for breaking iftar — I loved starting with something we'd normally have as dessert). I’ve always found that one of the most important things about Ramadan is that it’s a chance to focus on the things that matter, and this year Google is making it easier to find prayer times, greetings and even that multicooker that will help those who observe prepare iftar. Here’s a glimpse at what you can expect from us this year.

  1. Easier access to useful and reliable Ramadan information on Search

Searches for Ramadan-related queries have grown by 25% over the past two years, and we’ve made it easier to find everything you’re looking for in one place. Simply search for “Ramadan” and you’ll find a dedicated section spanning prayer times[183ed9], news, greetings and more.

If you’d like a “101” experience of moonsighting, look out for our interactive game on Google where you can search for the crescent to know if Ramadan has started or not. You may find a few other surprises along the way, too! (Can you spot the astronaut?)

Picture of a phone displaying helpful Ramadan information in search

2. Find the Qibla & Iftar timings wherever you are

A big part of Ramadan is managing your time, and that means checking prayer times and finding the Qibla (direction of prayer). You can easily find prayer times[183ed9]directly on Google, and you can use Qibla Finder to quickly locate the direction of prayer. It’s a web app that uses Augmented Reality (AR) to guide you right from your phone and it has helped millions of people around the world find the Qibla within seconds.

Image of the Qibla Finder

3. Browse through the Ramadan Shopping Guide for inspiration

We’ve found that shoppers start planning up to 8 weeks ahead of Ramadan, with a 50% increase in interest around cooking fryers and 160% increase in Ramadan decorations. Whatever you’re looking for, the Ramadan Shopping Guide will help you explore the top trending Ramadan products and browse product options.

Image of shopping page on a phone

4. Embrace your inner artist with Ramadan-related artworks

We’re also bringing our interactive digital Ramadan Coloring Book from Google Arts & Culture to more countries, including Indonesia, Turkey and India. It showcases a range of beautiful Islamic art, enabling anyone to add a personal touch to popular artwork or simply practice mindfulness through coloring. Select your favorite art from the platform and create your own interpretation of a masterpiece that you can easily share with friends and family.

Phone showing interactive digital Ramadan coloring book

We hope this Ramadan brings you and your loved ones joy — and that this year’s features from Google help you find the information you need to make the most of this special time of the year.