Tag Archives: city news

Logan, UT – United in service, connected by GFiber


GFiber is live in the Cache Valley! Starting today, customers in Logan, Utah, can sign up for GFiber’s award winning internet service, beginning near Logan City Park, with more availability coming soon.

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Over the past decade, GFiber has continued to grow in the Beehive State, offering fast and affordable internet service in almost 20 cities. Expanding to the Cache Valley has been a long-term goal which makes this milestone even more meaningful.

Customers in Logan can select between 1 Gig for $70/month, 2 Gig for $100/month, 5 Gig for $125/month or 8 Gig for $150/month — all with symmetrical uploads and downloads,  equipment and installation included at no additional cost, and no annual contracts or data caps. We also offer GFiber for Business. Local businesses can choose between Business 2 Gig for $250/month or Business 1 Gig for $100/month.

And we’re just getting started!  We will continue to expand to more neighborhoods in Logan and we are thrilled to have signed agreements with North Logan and Hyde Park and look forward to adding service to those cities soon.  We're also actively exploring opportunities to serve even more areas in the region.

We couldn't have reached this milestone without the incredible support and collaboration of city staff, mayors, and city councils across Cache Valley. Their dedication to enhancing connectivity has paved the way for GFiber's arrival, and we're immensely grateful for their partnership.


If you live near Logan City Park, don't miss the chance to experience GFiber's award-winning internet service. Visit our website to sign up today!

Posted by Alberto Garcia, Government and Community Affairs Manager




Our team is growing – join us!

As Head of Market Operations for GFiber, my team has a responsibility for everything that’s happening in our cities and across the country, from putting the fiber in the ground to making sure our customers have the exceptional experience they deserve. We take that job very seriously, and have been working not just to build out our network but also upgrade it to meet the ever increasing demand and to ensure it’s even more reliable. Because we know that you don’t want to think about your internet — it should just be there when you need it for whatever you need it to do.That’s why my team and I spend so much time thinking about it. We’re obsessed with improving every part of our delivery system to ensure that we meet our promise to our customers, from connecting more people in more places to providing the standard for customer service.  

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We’re growing rapidly in all of our markets — this includes building out our networks to areas within the existing cities and also connecting surrounding communities.  As we expand our footprint further, we’re growing our team to help us achieve our goals. If you have a passion for connecting people to what they need and think you’d be a good fit for GFiber, consider joining our team - we’re hiring for many roles on our local and central teams. We’re also hosting Direct Sales Representative recruiting events this month in several of our cities:  

Austin: 

              Location: 3601 South Congress, Austin, TX 78704 
      Date: Tuesday, July 16, 2024
              Time: 9:00 AM till 5:00 PM 
              Register for a time slot here.

Nashville: 

              Location: 1101 McGavock St Ste 200 Nashville, TN 37203 
              Date: Tuesday, July 23, 2024 
              Time: 9:00 AM till 5:00 PM 
              Register for a time slot here.

Charlotte: 

              Location: 1801 North Graham St, Suite 300 Charlotte, NC 2820  
              Date: Tuesday, July 9th, 2024 
              Time: 9:00 AM till 5:00 PM
              Register for a time slot here.



In addition to taking steps to make sure that our network is ready for whatever is coming next as we grow to new spaces and demand continues to increase, we are also upgrading our network to XGS PON (and even incorporating 25G PON). And we're constantly working to improve the resiliency of our fiber optic infrastructure, proactively addressing potential issues. There’s never been a better time to be at GFiber. We’re very excited about what’s coming next. We hope you’ll join us! 

Posted By Darrel Hegar, Head of Market Operations

Business at Full Speed in San Antonio

Google Fiber has a lot going on in San Antonio — with the recent launch of 5 Gig and 8 Gig and ongoing construction efforts across the metro area, and today, we’re excited to share another big announcement. GFiber Business is now available to local businesses in the SAT metro area.

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Starting today, businesses in San Antonio can sign up for our Business 1 Gig ($100/month) and Business 2 Gig ($250/month) plans to serve all their internet needs. Both plans come with symmetrical uploads and download speeds, no annual contracts or data caps and include a Wi-Fi 6E router with Guest Wi-Fi capability. Business 2 Gig also includes up to 2 mesh extenders, a 99.9% Service Guarantee, and a static IP address. Business customers can also add phone service.

SMBs run on fast, reliable internet. GFiber understands the integral role that great service plays in allowing businesses to provide great service to their customers. When it comes to that reliability, we’re all business.

Posted by Sasha Petrovic, Southwest Region General Manager





GFiber coming to Wilmington, continuing our growth in the Carolinas!

We’re going coastal in Carolina! Google Fiber is bringing high speed internet service to Wilmington. The City of Wilmington approved an agreement paving the way for GFiber to bring our network to our first Coastal Carolina metro. 

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We’ve already started the engineering process for the Wilmington network and plan to start construction later this year, serving our first customers in the city in 2025. Residents can sign up for updates here.

If you’ve been following along, you know that Google Fiber has been steadily growing in our existing metros in North Carolina as well — including new agreements to build networks in Harrisburg, Kannapolis and Stallings, beginning to serve our first new customers in Hillsborough, and breaking ground in Huntersville. We’re also continuing to build out our networks in Raleigh, Durham, Charlotte and the surrounding communities, opening up service to new neighborhoods weekly across these metro areas. 

Additionally, we recently started installations in Raleigh-Durham for our GFiber Labs 20 Gig service, making NC the first state to get this product. Response has been exceptional across the country, and we’re excited that customers here are the first to get to put all that speed to use.

But North Carolina isn’t our only Carolina! When GFiber announced last October that we’re coming to Tega Cay, everyone wanted to know what else we were planning in South Carolina. Since then,  we have been hard at work, designing our fiber optic network to serve more communities in the Palmetto State. 

In February, we placed our first SC fiber hut in Fort Mill. This critical piece of infrastructure will power and connect customers in Tega Cay and other neighboring SC communities. We’ll be starting network construction in Tega Cay in the next few weeks and will have more to share on that, and on new GFiber communities in the area soon!


















Posted by Jess George, Head of Government & Community Affairs- East Region



GFiber is growing in Washington State

Seattle has been a GFiber Webpass city since 2017. Since then we’ve been steadily growing, bringing fast, reliable internet to multi-tenant communities across the city from Belltown to Capitol Hill to the U District, as well as many other neighborhoods. 

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And now we’re moving beyond the city limits to expand our network in the metro area, not only with our point to point wireless offering, but we’re also exploring bringing GFiber’s fiber-to-the-home broadband network to several other nearby cities and towns.

The Puget Sound area has long been home to tech and innovation, which make the region a natural fit for GFiber’s gigabit and multigig offerings. We’re in advanced conversations with Kent, and are having similar discussions with several additional municipalities in the area about bringing GFiber’s high speed broadband networks to these communities that need an approach more tailored to neighborhoods with single family homes. We hope to have more to share here very soon, so please stay tuned!

And in the meantime, we’re bringing GFiber Webpass to even more places - beginning in Bellevue, where we expect to serve our first customers by the end of the summer. We’ll be expanding to other municipalities in the areas as well, so to make sure you are keeping up with the latest on availability in the Seattle area, join our email list. 

Posted by Erin Schultz, General Manager - Pacific Region

Light it up — GFiber is coming to Vegas!


In February, GFiber announced that we’re bringing high speed internet to Clark County, our first foray into Nevada. Now, we're pleased to share that we’re planning to expand that network to the City of Las Vegas. The Las Vegas City Council is currently considering an agreement that will enable us to bring fast, reliable internet to Las Vegas residents.

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Over the past decade, Las Vegas has been one of the fastest growing cities in the country, attracting new people and businesses daily. GFiber is looking forward to connecting this vibrant community to great internet service, with symmetrical speeds up to 8 gig, as it continues to grow.

GFiber is already working on the engineering design for Las Vegas. The Las Vegas City Council will vote on our agreement on June 5. Once that is in place, we can get to work on the permitting process with city staff. GFiber plans to begin construction in the City of Las Vegas early next year and serve our first customers in 2025. Local residents who want up-to-date information on service availability or the construction process can sign up here.

Viva Las Vegas! 

Posted by Ashley Church, General Manager, West Region


Light it up — GFiber is coming to Vegas!


In February, GFiber announced that we’re bringing high speed internet to Clark County, our first foray into Nevada. Now, we're pleased to share that we’re planning to expand that network to the City of Las Vegas. The Las Vegas City Council is currently considering an agreement that will enable us to bring fast, reliable internet to Las Vegas residents.

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Over the past decade, Las Vegas has been one of the fastest growing cities in the country, attracting new people and businesses daily. GFiber is looking forward to connecting this vibrant community to great internet service, with symmetrical speeds up to 8 gig, as it continues to grow.

GFiber is already working on the engineering design for Las Vegas. The Las Vegas City Council will vote on our agreement on June 5. Once that is in place, we can get to work on the permitting process with city staff. GFiber plans to begin construction in the City of Las Vegas early next year and serve our first customers in 2025. Local residents who want up-to-date information on service availability or the construction process can sign up here.

Viva Las Vegas! 

Posted by Ashley Church, General Manager, West Region


What’s up in San Antonio – a more connected, faster city — now with 5 Gig and 8 Gig


It’s been awhile since we shared an update on what’s happening with Google Fiber in San Antonio. We’ve been hard at work upgrading our network to provide the best customer experience possible and to make sure we meet the evolving needs of our customers.  

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Faster

As we’ve made the improvements to our San Antonio network, we’ve also been installing XGS PON — which means, as of today, many San Antonio residents can sign up for GFiber’s incredibly fast 5 Gig and 8 Gig services. With both of these products, customers get symmetrical uploads and download speeds, a GFiber Wi-Fi 6E Router (which allows for up to 1600 Mbps over Wi-Fi) and up to two Mesh Extenders to extend your home’s Wi-Fi coverage, and, as with all our plans, unlimited data, professional installation, and access to GFiber’s highly-rated customer service.

Farther

Across the country, there has been a consistent struggle to broaden access to the internet. In 2023, according to the Texas Comptroller’s office, nearly one-third of households in the San Antonio metropolitan area lacked a high-speed internet connection, one of the worst rates of any metro area in the country. In fact, over ten percent of the city’s population had no internet access at all. This number is staggering and unacceptable. GFiber has been working with the City of San Antonio and Bexar County to connect more homes in the region to fast, reliable internet. Since we began offering service in San Antonio in 2016, we have continued to expand to new neighborhoods throughout the metro area, including most recently, neighborhoods in and around Windcrest, near Morgan’s Wonderland, and the Stone Oak and Encino areas. We also recently started serving our first neighborhoods in unincorporated Bexar County—in areas located both to the east and west of the San Antonio city limits.

Fairer

Access is just one piece of digital inclusion. In our efforts to further digital equity initiatives in the city, we are working with a number of committed community organizations, including:





San Antonio is a vibrant city with a rich culture. GFiber is committed to expanding its footprint in the city, providing more San Antonians with what they deserve: fast, reliable internet. And there’s more to come! 

If you are interested in what’s happening in your neighborhood, you can sign up for updates here. You can also follow us on social media (Twitter, Facebook, Instagram, LinkedIn) to get the latest news on GFiber. 

Posted by John-Michael Cortez, Government & Community Affairs Manager.

Now, everything’s really up-to-date in Kansas City – 8 Gig available in all GFiber KC service areas


We’re launching 8 Gig in our largest and oldest market — the original Google Fiber metro — Kansas City. The city was recently designated as one of the country’s 31 Tech Hubs by the federal government, a move that recognized both the incredible assets and resources already in the area and the potential for innovation that that infrastructure represents. GFiber is proud to have been part of that growth and development over the past twelve years, helping to drive innovation and testing the limits of speed as our first test site for 20 Gig. 

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KC was also one of the first GFiber cities to get our 5 Gig service. We’ve been steadily rolling out our new multigig products in Google Fiber cities across the country since early last year. To do this, we’re updating our network in each city to XGS PON to ensure that we can meet our customers’ needs as they grow over time. We’re upgrading our network holistically across all our markets. 

Included in the monthly cost, 8 Gig customers get symmetrical upload and download speeds of up to 8000 Mbps (wired), along with the GFiber Wi-Fi 6E Router (which allows for up to 1600 Mbps over Wi-Fi) and up to two Mesh Extenders for strong whole home Wi-Fi coverage and, as always, unlimited data, professional installation, and access to GFiber’s highly rated 24/7 customer service.   

You may be wondering why it’s taken us about a year to bring 8 Gig to Kansas City when it was one of the original cities to get 5 Gig in 2023 while other cities have gotten 8 Gig sooner. KC is our largest market — so supporting 8 Gig speeds across our entire service area required us to touch infrastructure across every part of the Kansas City metro area. This is great news not just for our newest 8 Gig customers, but for all our KC customers (and in other cities too), because it means that GFiber’s network is set up to support rising demand for more speed for years to come.

Kansas City has been on the forefront of internet speed since the very beginning, and it’s still very much on the fast track — sign up for 8 Gig here!

Posted by Nick Saporito, Head of Product




GFiber coming to Missouri’s Capital

Google Fiber has deep roots in the Show Me State — we expanded across the border from Kansas City, Kansas, over a decade ago and currently serve many municipalities on both sides of the border. And we’re deepening our Missouri roots even further. Last night, the City of Jefferson City Council approved a right-of-way license agreement, allowing GFiber to begin construction of a fiber optic network in the city.

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Jeff City has been laser focused on giving their residents more choice when it comes to fast, reliable internet, and GFiber is very excited to be a part of their vision for a connected future.

The first step in this process is engineering and permitting, and we’ll be getting to work on both of these tasks immediately. We plan to begin construction later this year, with the intention of connecting our first customers in Missouri’s capital city in 2025. 


Jefferson City is GFiber’s first city in Central Missouri, and we plan to hire a small dedicated team to help serve our customers here. If you want to stay up to date on our progress and product availability, sign up here.

Posted by Rachel Merlo, Head of Government & Community Affairs, Central Region