Tag Archives: Advertisers

Helping brands get their apps installed

Brands can engage with their customers and drive brand loyalty by building branded apps that offer useful or entertaining information. Examples of branded apps include airline apps that provide check-in functionality, banking apps that provide bill pay and check deposit, and retail loyalty apps that drive in-store purchases. By providing functionality that people need regularly in a convenient way, these brands are able to remind customers of their value proposition and build stronger relationships.

But to get this customer loyalty, you first need to get people to install your app.

App install campaigns help you promote your app to your customers, so they can discover and install it. Having your branded app on your customers’ phones means you can be front-and-center on the screen that people check over 150 times a day, leading to increased brand awareness and mindshare.

Today, we’re excited to announce several new features across our DoubleClick Digital Marketing solutions that help you easily build an app install campaign to promote your branded apps.

Step 1: Set up tracking

Before you launch your app install campaign, make sure your app is setup to track installs (and other in-app actions your customers may take), so that you can understand which ads are most effective.

  • If your app is in the Google Play Store, you can now automatically track installs of your Google Play app as conversions in DoubleClick, without any code changes.
  • If your app is in the Apple App Store or if you work with an app measurement provider, we support integration with popular third party app tracking platforms (initially announced in September), so that you can track installs measured by those systems as conversions for your campaign.

Step 2: Build your ads

Your customers are viewing content across search, display, and video, so your app install campaigns need to reach them in all those places.

  • Use the new templated app install creative formats in DoubleClick Bid Manager to generate your programmatic display ads instantly. These templates pull in info about your app from the Google Play or Apple App Store to create app install banners at the click of a button.
  • Build, traffic and serve one rich media unit that works seamlessly across web and app environments, with universal ads, now available in DoubleClick Campaign Manager.
  • Through DoubleClick Search, you can access some of our highest performing ad formats; app install Search ads, launched last May, promote your app on Google Search results or on Google Play Search (Android only), and our new app extensions allow you to link to your app from your Google Search text ads.

Step 3: Reach your customers

Our app install workflow in DoubleClick Bid Manager makes it easy to get your programmatic app install campaign up and running. In concert with this workflow, several new features make it even simpler and more effective:

  • Create custom lists of apps to ensure that your ads show up in the apps you care about or that drive the best performance -- easily target or exclude lists of apps, giving you control over where your brand shows up.
  • Already have an audience list of customers who’ve visited your mobile website? Use same device targeting to reach those interested customers with your app install campaign.
  • Leverage the audience targeting solutions within DoubleClick Bid Manager (launched in November) for your app install campaigns, to reach your customers using in-market audiences, affinity segments or demographic groups.
  • Drive higher performance and engagement with video ads; we’re launching a new video app install workflow in early March that enables easy campaign setup and targeting of video app inventory across the open exchange.

The new video app install line item workflow in DoubleClick Bid Manager


Running app install campaigns can help drive more customers to your branded apps, paving the way for a deeper connection between your customers and your brand. Talk to your media agency and DoubleClick sales rep about getting started with these campaigns.

Posted by Steve Chang
Product Manager, DoubleClick

A better mobile experience

Sridhar Ramaswamy, Google’s SVP for Ads and Commerce, spoke today at the IAB Annual Leadership Meeting in Palm Desert, CA. Building on the theme of “The Next $50B,” Sridhar reinforced Google’s commitment to better mobile experiences in order to move the digital advertising industry forward.

A faster mobile experience

Half of all users tell us waiting for slow pages to load is their top frustration with mobile. Let’s face it, your mobile strategy is irrelevant if people don’t stick around waiting for your page to load. That’s the premise behind Accelerated Mobile Pages (AMP), an open-source technology we announced last October that any publisher can use to make their pages load instantly - and also integrate with any advertising partner.

Sridhar provided an update on the work we’ve been doing with our partners since then to test a range of monetization solutions, from programmatic ad serving to native ads to paywalls. In this time, we’ve also built an ecosystem of third party providers who will support AMP.

Better mobile ads

With AMP we're excited to bring new, compelling mobile experiences to users. But we are also focusing on preventing bad experiences - and Sridhar shared the latest on those efforts. For example, have you ever been swiping through a slideshow of photos on your mobile device and all of a sudden an ad you didn’t mean to tap takes you to another site? We developed technology to detect and prevent these accidental taps - and we block a significant number of them everyday.

We also have policies in place for sites and apps that show Google ads. In 2015, we stopped showing ads on 25,000 apps that didn't meet our guidelines. Two-thirds of them were for bad practices, like ads that covered up your content. This means users have a better ad experience and it also helps publishers and all of those who depend on a healthy digital ads ecosystem. (Learn how we fought bad ads in 2015.)

Measurement across devices

As we work to create better mobile experiences, we can take advantage of one big upside of mobile: measurement. With mobile, we’re able to tap into more signals, and get more relevant data, from device to location to time of day.

Advertisers and publishers can use this data to make mobile ads better and improve business outcomes. For example, Sridhar shared how Cadreon used cross-device measurement in DoubleClick for an auto client to measure the impact of mobile on each conversion, ultimately realizing a 15% lift in total conversions and developing new insights to feed back into their media planning.

Posted by Jonathan Meltzer
Head of Platforms and Publisher Marketing, Google

How we fought bad ads in 2015

Cross-posted from the Official Google Blog

When ads are good, they connect you to products or services you’re interested in and make it easier to get stuff you want. They also keep a lot of what you love about the web—like news sites or mobile apps—free.

But some ads are just plain bad—like ads that carry malware, cover up content you’re trying to see, or promote fake goods. Bad ads can ruin your entire online experience, a problem we take very seriously. That’s why we have a strict set of policies for the kinds of ads businesses can run with Google—and why we’ve invested in sophisticated technology and a global team of 1,000+ people dedicated to fighting bad ads. Last year alone we disabled more than 780 million ads for violating our policies—a number that's increased over the years thanks to new protections we've put in place. If you spent one second looking at each of these ads, it’d take you nearly 25 years to see them all!

Here are some of the top areas we focused on in our fight against bad ads in 2015:

Busting bad ads

Some bad ads, like those for products that falsely claim to help with weight loss, mislead people. Others help fraudsters carry out scams, like those that lead to “phishing” sites that trick people into handing over personal information. Through a combination of computer algorithms and people at Google reviewing ads, we’re able to block the vast majority of these bad ads before they ever get shown. Here are some types of bad ads we busted in 2015:

Counterfeiters

We suspended more than 10,000 sites and 18,000 accounts for attempting to sell counterfeit goods (like imitation designer watches).

Pharmaceuticals

We blocked more than 12.5 million ads that violated our healthcare and medicines policy, such as ads for pharmaceuticals that weren’t approved for use or that made misleading claims to be as effective as prescription drugs.

Weight loss scams

Weight loss scams, like ads for supplements promising impossible-to-achieve weight loss without diet or exercise, were one of the top user complaints in 2015. We responded by suspending more than 30,000 sites for misleading claims.

Phishing

In 2015, we stepped up our efforts to fight phishing sites, blocking nearly 7,000 sites as a result.

Unwanted software

Unwanted software can slow your devices down or unexpectedly change your homepage and keep you from changing it back. With powerful new protections, we disabled more than 10,000 sites offering unwanted software, and reduced unwanted downloads via Google ads by more than 99 percent.

Trick to click

We got even tougher on ads that mislead or trick people into interacting with them—like ads designed to look like system warnings from your computer. In 2015 alone we rejected more than 17 million.

Creating a better experience

Sometimes even ads that offer helpful and relevant information behave in ways that can be really annoying—covering up what you’re trying to see or sending you to an advertiser’s site when you didn’t intend to go there. In 2015, we disabled or banned the worst offenders.

Accidental mobile clicks

We’ve all been there. You’re swiping through a slideshow of the best moments from the Presidential debate when an ad redirects you even though you didn’t mean to click on it. We’re working to end that. We've developed technology to determine when clicks on mobile ads are accidental. Instead of sending you off to an advertiser page you didn't mean to visit, we let you continue enjoying your slideshow (and the advertiser doesn't get charged).

Bad sites and apps

In 2015, we stopped showing ads on more than 25,000 mobile apps because the developers didn’t follow our policies. More than two-thirds of these violations were for practices like mobile ads placed very close to buttons, causing someone to accidentally click the ad. There are also some sites and apps that we choose not to work with because they don’t follow our policies. We also reject applications from sites and mobile apps that want to show Google ads but don't follow our policies. In 2015 alone, we rejected more than 1.4 million applications.

Putting you in control

We also give you tools to control the type of ads you see. You can always let us know when you believe an ad might be violating our policies.

Mute This Ad

Maybe you’ve just seen way too many car ads recently. “Mute This Ad” lets you click an “X” at the top on many of the ads we show and Google will stop showing you that ad and others like it from that advertiser. You can also tell us why. The 4+ billion pieces of feedback we received in 2015 are helping us show better ads and shape our policies.

Ads Settings

In 2015, we rolled out a new design for our Ads Settings where you can manage your ads experience. You can update your interests to make the ads you see more relevant, or block specific advertisers all together.

Looking ahead to 2016

We’re always updating our technology and our policies based on your feedback—and working to stay one step ahead of the fraudsters. In 2016, we’re planning updates like further restricting what can be advertised as effective for weight loss, and adding new protections against malware and bots. We want to make sure all the ads you see are helpful and welcome and we’ll keep fighting to make that a reality.

Posted by Sridhar Ramaswamy
SVP, Ads & Commerce

Programmatic Guaranteed: Now available to advertisers, publishers globally

Six months ago at the US DoubleClick Leadership Summit, we announced the start of testing for Programmatic Guaranteed, a new way to use programmatic pipes to execute direct deals. In this time, over 300 advertisers and 200 publishers have tested this capability, and we’ve seen impression volumes double every quarter. Based on your feedback, we’ve made several changes and significantly improved the product. So today, we’re announcing the public beta of Programmatic Guaranteed and opening it to any advertiser using DoubleClick Bid Manager or publisher using DoubleClick for Publishers*.

Programmatic direct spending was expected to reach $8 Billion in 2015 in the US alone - more than 50% of total programmatic display ad spend1. Initial steps to bring the benefits of programmatic to direct deals have been focused on automating the deal booking process. While that’s a good start, it only scratches the surface of what programmatic technology can do. The true value of programmatic direct will be achieved when the power of real-time, data-driven decisions is combined with access to brand safe, reserved publisher inventory currently available through direct sales. This will not only shorten the time it takes to book and execute high value reservations type deals, but also improve advertising performance.

That was our goal when developing Programmatic Guaranteed. It’s the only product available today that uses real-time bidding infrastructure to bring the power of programmatic to direct sales. Advertisers and agencies get access to premium guaranteed inventory with cross-campaign / advertiser optimization and frequency management across programmatic and reservation inventory. Publishers can lock in revenue through reservations, forecast against programmatic deals, and enjoy the ease of automated billing and collections. All that without the need to email tags, worry about creative controls, resolve discrepancies, or fax I/Os back and forth.

Finally, we’ve found that Programmatic Guaranteed is creating new opportunities for advertisers and publishers to connect. Here’s what some of our partners are saying about Programmatic Guaranteed:

“The way we stay ahead is by constantly experimenting and pushing technology to work for us. With Programmatic Guaranteed we can lock in revenue by selling a guaranteed number of impressions at pre-negotiated rates. We’ve seen great success with an initial batch of advertisers so far. Programmatic Guaranteed is simple and effective, and it’s ideally suited to the direct sales environment because clients really understand it.”
-Joe Alicata, VP Revenue Product and Operations, VOX Media

"As a premium publisher we will automate what today is manual. Programmatic Guaranteed is definitely an end to end solution. It is exactly what a publisher like Conde Nast needs to do more in a digital environment that is constantly changing and becoming more demanding."
-Elia Blei, Commercial Director Digital and Large Markets, Condé Nast

“At Generator Media we aim to provide a holistic solution for our clients. Including Programmatic Guaranteed in our offering allows us to manage valuable reserved buys alongside our open exchange and private marketplace activity. Doing so provides a level of frequency and messaging control previously unattainable across large scale digital media buys.”
-Russell Wagner, Director of Platform Integrations, Generator Media

"Programmatic Guaranteed helps the publisher deliver very high quality inventory to the advertiser. When we start a campaign, we always have to start with the publisher: we then fix the price with the publisher, define the placement, the timeline and then we define the volume. Through this, if you compare direct sales with Programmatic Guaranteed, we are returning better results."
-Andrea Di Fonzo, Managing Director, MediaCom Italy

Programmatic Guaranteed is now available to all marketers and buyers using DoubleClick Bid Manager, and all publishers using DoubleClick for Publishers. If you have a reservation deal that would benefit from the efficiencies of programmatic, reach out to your DoubleClick account team today to get started. We’re excited to bring this innovative advertising tool to the market and we look forward to your feedback on how we can best improve Programmatic Guaranteed during the public beta.

Posted by Kurt Spoerer
Senior Product Manager, DoubleClick

1 eMarketer, Oct 2015
* Programmatic Guaranteed is not currently available to publishers using DoubleClick for Publishers Small Business

A Programmatic New Year: What’s your resolution for 2016?

At this time last year, we suggested three resolutions for 2015 to help you achieve more success with your programmatic campaigns.

Since then, the landscape has continued to evolve for marketers. There are more devices, more micro-moments, more ways to reach consumers. Not surprisingly, more people want to know about programmatic, too: Google searches for “programmatic” were 46% more popular this year vs. last year, and more than twice as popular from just two years ago1.

For 2016, we’re sharing some new resolutions — and want to help you find the one that is just right for you.

Programmatic New Year is an interactive quiz that recommends personalized “programmatic resolutions”. These are ways you can further develop your brand’s programmatic strategy for 2016. Whether you’re experienced in programmatic or just getting started, the resolutions serve as a starting point for building your expertise, identifying opportunities and helping your brand succeed.

Take the quiz to find out your Programmatic New Year’s resolution. Consider sharing your resolution with friends and colleagues—it might just help you stick to it.

Posted by Carlo Acenas
Associate Product Marketing Manager


1 Google Trends data

Netshoes sees 5X increase in conversion rates with DoubleClick Bid Manager

E-commerce in Brazil has grown 20+% year over year for the last five years1. In this highly competitive environment, choosing the right advertising partner is a critical strategic decision for a retail brand to ensure their message breaks through.

Netshoes is the world's largest sports retailer, selling everything from basketball shoes to fitness gear across all of Latin America. Historically they have been deeply focused on performance advertising, and at times have used up to 8 different advertising platforms and retargeters at once in search of the best results.

But recently, Netshoes decided this approach wasn't giving them the best results. They found they were competing against themselves by bidding for the same audience with multiple ad providers, driving costs up and ROI down. When they consolidated their media buys across display and video with DoubleClick Bid Manager, the results speak for themselves:
  • 400% better conversion rate than with other channels.
  • 30% view rate on TrueView video ads, with CPVs lower than the market average.
  • 15% time savings across the Netshoes media buying team.

"The results we get from DoubleClick are simply much better than those from other partners in our past"
—Danilo Mangini, Marketing Manager, Netshoes

Learn more about Netshoes’ approach in the full case study.
Posted by Kelly Cox
Product Marketing Manager, Google
1 Source: e-bit Webshoppers

Mobile micro-moments: Creating valuable programmatic advertising with search insights

Year after year we've heard pundits announce that this is "The Year of Mobile," but we don't quite seem to get there. Still, the facts don't lie: eMarketer estimates that mobile will account for 72% of U.S. digital ad spend by 2019 and Google's tech-forward target audience spends more than 74% of its time on mobile.1

Because mobile devices are consumers' always-on, constant companions, Google Marketing wanted to deliver personalized, contextual creative programmatically via ads. To show how the Google app can add value in people’s lives, Google Marketing brought the app’s functionality into the ad units themselves. Combining aggregated search insights, geo-targeting, and dynamic creative, the ads proactively fed users with helpful, relevant information.

The Google Marketing team followed four key steps as it developed the creative for the Google app. To learn more about the approach, check out the full case study.

Posted by Kelly Cox
Product Marketing Manager, Google
1 ComScore MobileMetrix, September 2015.

Protecting marketers from falsely represented inventory

As we've stated before, we're committed to keeping fraudsters out of the broader advertising ecosystem. Today we're looking at a specific aspect of this fight: the false representation of domains in ad inventory.

Deceptive ad inventory

Imagine ordering a designer handbag, only to receive a cheap imitation. Unfortunately, this type of misrepresentation happens all too often with ad inventory.

The false representation of domains in ad inventory occurs when publishers intentionally make it look like their traffic is coming from another website (usually a well-known, premium website) in order to charge higher rates for ads. This practice deceives advertisers who end up paying to appear on sites with which they may not want to be associated, and harms legitimate publishers, who aren't actually receiving the funds from ads sold in their name.

The two examples below illustrate how a branded ad can end up on a sketchy website through false representation of a domain.

Protecting against falsely represented inventory in DoubleClick Bid Manager

As part of our commitment to strengthening the integrity of our digital marketing solutions, we've added a new feature to DoubleClick Bid Manager that blocks many cases of domain misrepresentation, one of the most severe types of falsely represented ad inventory.

When a source of fraudulently misrepresented domain information is identified in Bid Manager, a filter is used to exclude invalid inventory with a high degree of confidence before advertisers bid on it, regardless of exchange or reported domain. We’ve discovered that in some instances this type of activity has accounted for up to 40% of inventory for a particular exchange.

Percent of misrepresented ad domains by exchange1

As a recent example, we noticed a publisher attempting to sell ad inventory on a pirated movie sharing website that was falsely represented with the domain name of a well-known newspaper. Fortunately, our new filter prevented ads from being purchased and displayed, thereby safeguarding advertisers from fraud and preventing this copyright infringing publisher from receiving advertising revenue.

Publishers benefit as well

It’s not just advertisers who will benefit from this new feature. The filter ensures that high quality inventory from top publishers is correctly valued and better defended against misrepresentation. As a case in point, we found that 10% of inventory offered for sale claiming to come from two popular US newspapers was in fact from other publishers falsely representing themselves as the two newspapers.

We also recognize that there are valid use cases for selling inventory via alternate domains, which is why we have taken great care to ensure that our filter targets only cases where the false representation masks the real value of the inventory.

Available to all marketers on Bid Manager

We continually look for new ways to improve and defend our advertising platforms against ad fraud, and we’re proud to offer this new feature directly on Bid Manager, without the need for advertisers to maintain blacklists or configuration settings. We’re happy to further protect advertisers and legitimate publishers by giving the boot to pretenders offering bad inventory.

Posted by Andres Ferrate
Chief Advocate, Google Ad Traffic Quality
1 Includes only exchanges from which DoubleClick Bid Manager buys >1 million impressions per day

Reach holiday shoppers at scale with DoubleClick Ad Exchange

It’s the most wonderful time of the year...for you to reach holiday shoppers with your brand and products. We know shoppers come in all shapes and forms, researching and buying across screens and in-stores. That’s why you need to ensure that you’re reaching your target audiences across all the premium publishers where consumers are already spending their time, both on the web and in apps.

Last week, we announced that native ads and mobile video interstitials are now available to buyers on the DoubleClick Ad Exchange. These high-impact formats, coupled with the cleanest (fraud-free) inventory and the broadest reach of premium inventory, help you accomplish your campaign goals at scale.

Check out our holiday guide to learn more about how DoubleClick Ad Exchange can help you reach holiday shoppers this season.

Posted by Becky Chappell
Product Marketing Manager, DoubleClick

New ways to reach your audience in DoubleClick Bid Manager

You know your customers and their preferences better than anyone else, but reaching these users as they explore sites and content online can be challenging. That's why we're excited to bring additional audience targeting options to DoubleClick Bid Manager to help you connect with customers at the right moments with the right message.

Bid Manager now enables you target your campaigns by demographic, affinity, in-market, and similar audience profiles to help you precisely reach users who are most likely to care about your brand or product. These targeting options complement any first and third-party data you may already be using in Bid Manager.

Reach customers throughout all stages of the purchase funnel

Bid Manager's new targeting options are designed to help you reach new and existing customers throughout all stages of the customer purchase funnel:

  • Demographic: Demographic targeting is what it sounds like-a way to find your target by age and gender. It can help you reach a specific target based on stage of life to continue to serve the most relevant messages to consumers.
  • Affinity: Affinity audiences can help you move beyond demographics and reach people who care about your brand. With over 80 unique personas based on lifestyle and interests, affinity audiences mimic the depth and breadth of TV-style audiences, so marketers can engage with precise audiences at scale.
  • In-market: Reach potential customers while they're actively browsing, researching or comparing the types of products you sell. Connect with those most interested in what you have to offer, using precise segments that classify users based on their demonstrated in-market behavior and purchase intent.
  • Similar audiences: Similar audiences looks at data about your existing remarketing audiences and finds new and qualified consumers who have shared interests with that audience. It's a powerful - but simple - way to reach a much larger audience and drive clicks and conversions among new prospects.

Audience solutions in action

Suppose you own a bicycle shop and you want to reach users who are interested in purchasing a new bicycle. Users with this intent may browse sites or content online as they begin to consider purchasing a new bicycle. Other users may be actively browsing product listings and committed to purchasing a new bicycle.

As a bicycle shop owner, each user represents an opportunity, and Bid Manager's audience targeting can help you reach the right user at exactly the right moment. For example, affinity targeting can be used to reach biking enthusiasts who are currently considering purchasing a new bicycle. In-market targeting can then be used as the user begins evaluating different bicycles to purchase.

We've seen customers have success using these new targeting options for all phases of the purchase cycle. AMNET Spain, for example, helps clients increase the reach on their target audience across TV and online video media buys:

"For branding campaigns, it is essential that we reach as much of our target audience as possible. In one particular case, we were asked to reach women in Spain between ages 25-45. By using Google Demographic Targeting and Google Affinity Audiences, we were able to achieve an extra 20% reach when compared to using TV alone.”
Ramón de la Guardia, Country Manager, AMNET Spain and Portugal

When your message reaches the right audience, you'll see higher engagement and improved performance. Danone Italy has experienced:

“We worked with Mindshare to drive awareness of our yogurt brands in women of different age groups in Italy. Google Demographic Targeting in Bid Manager helped us achieve our target coverage against this demographic and increase engagement, with a 20% uplift in CTR."
Valeria Surico, Marketing Connection Manager, Danone

These new audience targeting options are available today in DoubleClick Bid Manager. Learn more.

Posted by Maithreyi Raman
Product Manager, DoubleClick Bid Manager