Author Archives: Stephen Kliff

A better mobile experience

Sridhar Ramaswamy, Google’s SVP for Ads and Commerce, spoke today at the IAB Annual Leadership Meeting in Palm Desert, CA. Building on the theme of “The Next $50B,” Sridhar reinforced Google’s commitment to better mobile experiences in order to move the digital advertising industry forward.

A faster mobile experience

Half of all users tell us waiting for slow pages to load is their top frustration with mobile. Let’s face it, your mobile strategy is irrelevant if people don’t stick around waiting for your page to load. That’s the premise behind Accelerated Mobile Pages (AMP), an open-source technology we announced last October that any publisher can use to make their pages load instantly - and also integrate with any advertising partner.

Sridhar provided an update on the work we’ve been doing with our partners since then to test a range of monetization solutions, from programmatic ad serving to native ads to paywalls. In this time, we’ve also built an ecosystem of third party providers who will support AMP.

Better mobile ads

With AMP we're excited to bring new, compelling mobile experiences to users. But we are also focusing on preventing bad experiences - and Sridhar shared the latest on those efforts. For example, have you ever been swiping through a slideshow of photos on your mobile device and all of a sudden an ad you didn’t mean to tap takes you to another site? We developed technology to detect and prevent these accidental taps - and we block a significant number of them everyday.

We also have policies in place for sites and apps that show Google ads. In 2015, we stopped showing ads on 25,000 apps that didn't meet our guidelines. Two-thirds of them were for bad practices, like ads that covered up your content. This means users have a better ad experience and it also helps publishers and all of those who depend on a healthy digital ads ecosystem. (Learn how we fought bad ads in 2015.)

Measurement across devices

As we work to create better mobile experiences, we can take advantage of one big upside of mobile: measurement. With mobile, we’re able to tap into more signals, and get more relevant data, from device to location to time of day.

Advertisers and publishers can use this data to make mobile ads better and improve business outcomes. For example, Sridhar shared how Cadreon used cross-device measurement in DoubleClick for an auto client to measure the impact of mobile on each conversion, ultimately realizing a 15% lift in total conversions and developing new insights to feed back into their media planning.

Posted by Jonathan Meltzer
Head of Platforms and Publisher Marketing, Google

Programmatic Guaranteed: Now available to advertisers, publishers globally

Six months ago at the US DoubleClick Leadership Summit, we announced the start of testing for Programmatic Guaranteed, a new way to use programmatic pipes to execute direct deals. In this time, over 300 advertisers and 200 publishers have tested this capability, and we’ve seen impression volumes double every quarter. Based on your feedback, we’ve made several changes and significantly improved the product. So today, we’re announcing the public beta of Programmatic Guaranteed and opening it to any advertiser using DoubleClick Bid Manager or publisher using DoubleClick for Publishers*.

Programmatic direct spending was expected to reach $8 Billion in 2015 in the US alone - more than 50% of total programmatic display ad spend1. Initial steps to bring the benefits of programmatic to direct deals have been focused on automating the deal booking process. While that’s a good start, it only scratches the surface of what programmatic technology can do. The true value of programmatic direct will be achieved when the power of real-time, data-driven decisions is combined with access to brand safe, reserved publisher inventory currently available through direct sales. This will not only shorten the time it takes to book and execute high value reservations type deals, but also improve advertising performance.

That was our goal when developing Programmatic Guaranteed. It’s the only product available today that uses real-time bidding infrastructure to bring the power of programmatic to direct sales. Advertisers and agencies get access to premium guaranteed inventory with cross-campaign / advertiser optimization and frequency management across programmatic and reservation inventory. Publishers can lock in revenue through reservations, forecast against programmatic deals, and enjoy the ease of automated billing and collections. All that without the need to email tags, worry about creative controls, resolve discrepancies, or fax I/Os back and forth.

Finally, we’ve found that Programmatic Guaranteed is creating new opportunities for advertisers and publishers to connect. Here’s what some of our partners are saying about Programmatic Guaranteed:

“The way we stay ahead is by constantly experimenting and pushing technology to work for us. With Programmatic Guaranteed we can lock in revenue by selling a guaranteed number of impressions at pre-negotiated rates. We’ve seen great success with an initial batch of advertisers so far. Programmatic Guaranteed is simple and effective, and it’s ideally suited to the direct sales environment because clients really understand it.”
-Joe Alicata, VP Revenue Product and Operations, VOX Media

"As a premium publisher we will automate what today is manual. Programmatic Guaranteed is definitely an end to end solution. It is exactly what a publisher like Conde Nast needs to do more in a digital environment that is constantly changing and becoming more demanding."
-Elia Blei, Commercial Director Digital and Large Markets, Condé Nast

“At Generator Media we aim to provide a holistic solution for our clients. Including Programmatic Guaranteed in our offering allows us to manage valuable reserved buys alongside our open exchange and private marketplace activity. Doing so provides a level of frequency and messaging control previously unattainable across large scale digital media buys.”
-Russell Wagner, Director of Platform Integrations, Generator Media

"Programmatic Guaranteed helps the publisher deliver very high quality inventory to the advertiser. When we start a campaign, we always have to start with the publisher: we then fix the price with the publisher, define the placement, the timeline and then we define the volume. Through this, if you compare direct sales with Programmatic Guaranteed, we are returning better results."
-Andrea Di Fonzo, Managing Director, MediaCom Italy

Programmatic Guaranteed is now available to all marketers and buyers using DoubleClick Bid Manager, and all publishers using DoubleClick for Publishers. If you have a reservation deal that would benefit from the efficiencies of programmatic, reach out to your DoubleClick account team today to get started. We’re excited to bring this innovative advertising tool to the market and we look forward to your feedback on how we can best improve Programmatic Guaranteed during the public beta.

Posted by Kurt Spoerer
Senior Product Manager, DoubleClick

1 eMarketer, Oct 2015
* Programmatic Guaranteed is not currently available to publishers using DoubleClick for Publishers Small Business

Programmatic Guaranteed: Now available to advertisers, publishers globally

Six months ago at the US DoubleClick Leadership Summit, we announced the start of testing for Programmatic Guaranteed, a new way to use programmatic pipes to execute direct deals. In this time, over 300 advertisers and 200 publishers have tested this capability, and we’ve seen impression volumes double every quarter. Based on your feedback, we’ve made several changes and significantly improved the product. So today, we’re announcing the public beta of Programmatic Guaranteed and opening it to any advertiser using DoubleClick Bid Manager or publisher using DoubleClick for Publishers*.

Programmatic direct spending was expected to reach $8 Billion in 2015 in the US alone - more than 50% of total programmatic display ad spend1. Initial steps to bring the benefits of programmatic to direct deals have been focused on automating the deal booking process. While that’s a good start, it only scratches the surface of what programmatic technology can do. The true value of programmatic direct will be achieved when the power of real-time, data-driven decisions is combined with access to brand safe, reserved publisher inventory currently available through direct sales. This will not only shorten the time it takes to book and execute high value reservations type deals, but also improve advertising performance.

That was our goal when developing Programmatic Guaranteed. It’s the only product available today that uses real-time bidding infrastructure to bring the power of programmatic to direct sales. Advertisers and agencies get access to premium guaranteed inventory with cross-campaign / advertiser optimization and frequency management across programmatic and reservation inventory. Publishers can lock in revenue through reservations, forecast against programmatic deals, and enjoy the ease of automated billing and collections. All that without the need to email tags, worry about creative controls, resolve discrepancies, or fax I/Os back and forth.

Finally, we’ve found that Programmatic Guaranteed is creating new opportunities for advertisers and publishers to connect. Here’s what some of our partners are saying about Programmatic Guaranteed:

“The way we stay ahead is by constantly experimenting and pushing technology to work for us. With Programmatic Guaranteed we can lock in revenue by selling a guaranteed number of impressions at pre-negotiated rates. We’ve seen great success with an initial batch of advertisers so far. Programmatic Guaranteed is simple and effective, and it’s ideally suited to the direct sales environment because clients really understand it.”
-Joe Alicata, VP Revenue Product and Operations, VOX Media

"As a premium publisher we will automate what today is manual. Programmatic Guaranteed is definitely an end to end solution. It is exactly what a publisher like Conde Nast needs to do more in a digital environment that is constantly changing and becoming more demanding."
-Elia Blei, Commercial Director Digital and Large Markets, Condé Nast

“At Generator Media we aim to provide a holistic solution for our clients. Including Programmatic Guaranteed in our offering allows us to manage valuable reserved buys alongside our open exchange and private marketplace activity. Doing so provides a level of frequency and messaging control previously unattainable across large scale digital media buys.”
-Russell Wagner, Director of Platform Integrations, Generator Media

"Programmatic Guaranteed helps the publisher deliver very high quality inventory to the advertiser. When we start a campaign, we always have to start with the publisher: we then fix the price with the publisher, define the placement, the timeline and then we define the volume. Through this, if you compare direct sales with Programmatic Guaranteed, we are returning better results."
-Andrea Di Fonzo, Managing Director, MediaCom Italy

Programmatic Guaranteed is now available to all marketers and buyers using DoubleClick Bid Manager, and all publishers using DoubleClick for Publishers. If you have a reservation deal that would benefit from the efficiencies of programmatic, reach out to your DoubleClick account team today to get started. We’re excited to bring this innovative advertising tool to the market and we look forward to your feedback on how we can best improve Programmatic Guaranteed during the public beta.

Posted by Kurt Spoerer
Senior Product Manager, DoubleClick

1 eMarketer, Oct 2015
* Programmatic Guaranteed is not currently available to publishers using DoubleClick for Publishers Small Business

A Programmatic New Year: What’s your resolution for 2016?

In 2015, 15 billion dollars was spent programmatically1. As consumers move to mobile, more marketers and publishers are embracing programmatic as a way of connecting with people in micro-moments.

“Programmatic” may have been ANA’s Marketing Word of the Year in 2014, but it was even more popular in 2015 — Google searches for “programmatic” were 46% more popular this year vs. last year, and more than twice as popular from just two years ago2.

What New Year’s resolutions could you make to capture this growing programmatic advertiser demand in 2016?

Take DoubleClick’s Programmatic New Year interactive quiz to find out your 2016 “programmatic resolutions”. Whether you’re already using programmatic or just starting out, these resolutions will serve as a starting point for building your expertise, recognizing opportunities and helping your business grow next year.

Take the quiz and find out your Programmatic New Year’s resolution. Consider sharing your resolution with friends and colleagues—it might just help you stick to it.

Posted by Carlo Acenas
Associate Product Marketing Manager


1 AdAge, June 2015
2 Google Trends data

A Programmatic New Year: What’s your resolution for 2016?

At this time last year, we suggested three resolutions for 2015 to help you achieve more success with your programmatic campaigns.

Since then, the landscape has continued to evolve for marketers. There are more devices, more micro-moments, more ways to reach consumers. Not surprisingly, more people want to know about programmatic, too: Google searches for “programmatic” were 46% more popular this year vs. last year, and more than twice as popular from just two years ago1.

For 2016, we’re sharing some new resolutions — and want to help you find the one that is just right for you.

Programmatic New Year is an interactive quiz that recommends personalized “programmatic resolutions”. These are ways you can further develop your brand’s programmatic strategy for 2016. Whether you’re experienced in programmatic or just getting started, the resolutions serve as a starting point for building your expertise, identifying opportunities and helping your brand succeed.

Take the quiz to find out your Programmatic New Year’s resolution. Consider sharing your resolution with friends and colleagues—it might just help you stick to it.

Posted by Carlo Acenas
Associate Product Marketing Manager


1 Google Trends data

Netshoes sees 5X increase in conversion rates with DoubleClick Bid Manager

E-commerce in Brazil has grown 20+% year over year for the last five years1. In this highly competitive environment, choosing the right advertising partner is a critical strategic decision for a retail brand to ensure their message breaks through.

Netshoes is the world's largest sports retailer, selling everything from basketball shoes to fitness gear across all of Latin America. Historically they have been deeply focused on performance advertising, and at times have used up to 8 different advertising platforms and retargeters at once in search of the best results.

But recently, Netshoes decided this approach wasn't giving them the best results. They found they were competing against themselves by bidding for the same audience with multiple ad providers, driving costs up and ROI down. When they consolidated their media buys across display and video with DoubleClick Bid Manager, the results speak for themselves:
  • 400% better conversion rate than with other channels.
  • 30% view rate on TrueView video ads, with CPVs lower than the market average.
  • 15% time savings across the Netshoes media buying team.

"The results we get from DoubleClick are simply much better than those from other partners in our past"
—Danilo Mangini, Marketing Manager, Netshoes

Learn more about Netshoes’ approach in the full case study.
Posted by Kelly Cox
Product Marketing Manager, Google
1 Source: e-bit Webshoppers

Mobile micro-moments: Creating valuable programmatic advertising with search insights

Year after year we've heard pundits announce that this is "The Year of Mobile," but we don't quite seem to get there. Still, the facts don't lie: eMarketer estimates that mobile will account for 72% of U.S. digital ad spend by 2019 and Google's tech-forward target audience spends more than 74% of its time on mobile.1

Because mobile devices are consumers' always-on, constant companions, Google Marketing wanted to deliver personalized, contextual creative programmatically via ads. To show how the Google app can add value in people’s lives, Google Marketing brought the app’s functionality into the ad units themselves. Combining aggregated search insights, geo-targeting, and dynamic creative, the ads proactively fed users with helpful, relevant information.

The Google Marketing team followed four key steps as it developed the creative for the Google app. To learn more about the approach, check out the full case study.

Posted by Kelly Cox
Product Marketing Manager, Google
1 ComScore MobileMetrix, September 2015.

Mobile Bootcamp Part IV: Effectively monetize your app

Users continue to move across platforms and screens. Today, more than half the queries on our platform come from mobile devices, both on mobile web and apps. The balance between monetizing your app and providing a good user experience remains tricky yet essential.

Yesterday, we focused on ways to create a high quality app for your users. Continue reading to gather app monetization recommendations from Mark Wolly, Head of Mobile Publisher Solutions at Google, and find a happy medium between effective monetization and good user experience.

  1. Create ads that respect your UX: Good ad placements ensure reliable revenue without sacrificing user experience. Examine the flow of user engagement within your app to place ads in undisruptive places, such as the transition points in a reading app. You can experiment with the frequency and placements of your ads to ensure you’re delivering the right experience in the right context for the user. Try to avoid sandwiching them between your interactive app content and navigation/menu buttons.

  2. Choose the best ad formats for your app’s content structure: It’s easy for users to get distracted by ads given the limited screen size, especially when they don’t match the look and feel of your app.

    Try using Native ads to create a consistent look and feel across your content and ads. Formatted to fit mobile apps’ content and visual design, Native ads are more likely to be viewed and clicked by users. eBay recently started using our Native Ads on DoubleClick and experienced a 3.6X increase in ad engagement on average, with some campaigns delivering click-through rates up to 5%.

    Mark believes “Native presents an opportunity to reset on building premium quality mobile placements and creatives. Many publishers have already built custom formats for direct sales, but haven’t yet extended their advertiser reach by offering them via programmatic channels.”

  3. Build your programmatic direct strategy: Allowing you high quality creative formats from premium advertisers, programmatic direct introduces your app to new advertiser budgets and makes ad operations easier. As explained by Mark, “Many publishers have built incredible custom mobile formats that command high CPMs from high-quality advertisers. They can massively extend their advertiser reach, while retaining the same cpms and control, by offering these formats to new advertisers via programmatic channels.”

There is a fundamental shift amongst consumers in their use of mobile, making it indisputable that apps play a significant role in a consumer’s mobile experience. In the time that desktop audiences have grown 1%, mobile audiences have grown a staggering 41%.

Focusing on ways to increase app discoverability, understand user engagement, optimize app quality, and effectively monetize your app, our mobile bootcamp outlines key steps for enhancing your mobile offerings in time for the holiday season of mobile frenzy.

Posted by Danielle Landress
Associate Product Marketing Manager, Publisher Marketing

Mobile Bootcamp Part III: Focus on quality

At this point, you’ve read our recommendations for growing your app’s audience and keeping users engaged. But there are technical aspects, too, that can make or break your app’s success. Speed, for example, is crucial -- users expect apps to respond in under one second.

Yesterday, we gave recommendations for attracting, engaging, and retaining your users. Continue reading today to learn tips from Dev Gogate, Mobile Solutions Consulting Manager at Google, on providing your users with a high quality app.

  1. The smaller the app size, the better: Users have limited bandwidth and data storage, so a large app runs the risk of losing an install. App stores impose size limits and will only deliver apps under a certain size over cellular connections; Google has a 50MB limit for each APK (but allows 2GB expansion files for supporting media) and Apple limits app size at 100MB. Use the ProGuard tool to optimize your Android code and enable Resource Shrinking to remove unused and unneeded resources from dependency libraries. App Thinning offers a similar solution for decreasing app size on iOS.

  2. Build apps that use device resources optimally: Building apps without taking into account how display interacts with hardware components can drain precious resources, such as battery life. According to Dev, "App performance is critical! A badly designed app can drastically and negatively impact the the user's perception of the app's usability and will surely lead to an uninstall." Dev recommends compiling a list of metrics for your apps to perform against and then running tests. This YouTube Android performance channel and Google+ community offer excellent tips on building high performing apps.

  3. Ensure your app works across devices: Failing to catch a bug or crash that only impacts some devices quickly leads to angry customer feedback and low ratings. Dev recommends using Cloud Test Lab to simultaneously test your app on nearly every brand and model of Android devices and across multiple languages, screen orientations, and Android API versions. Dev’s expert tip: Even if you have not written any instrumentation tests for your app, you can use Robo tests to exercise your app by simulating user actions.

  4. Use A/B testing to get real user feedback: Dogfooding your app provides early insight into how users interact with your app and how it behaves beyond the test lab. Beta testing, on the other hand, gathers feedback from an enthusiastic audience. Since this testing is customer-facing, ensure the process is simple to ensure high user participation. Both of these tests gives you early feedback from users before widely releasing your app.

  5. Launch new app versions in phases and closely monitor: Don’t underestimate the number of users who may adopt a new version of your app and their levels of usage. Dev recommends using staged rollouts, which allow you to beta test different app versions and gradually release app updates with a chosen user group. The Cloud Test Lab provides access to virtual devices that give rapid feedback during development, as well as physical devices that pinpoint issues found on real, physical devices.

Creating a high quality app is essential for building and maintaining a loyal user base. Follow Dev’s recommendations to optimize your app quality and stay posted for our post tomorrow on ways to effectively monetize.

Posted by Danielle Landress
Associate Product Marketing Manager, Publisher Marketing

Protecting marketers from falsely represented inventory

As we've stated before, we're committed to keeping fraudsters out of the broader advertising ecosystem. Today we're looking at a specific aspect of this fight: the false representation of domains in ad inventory.

Deceptive ad inventory

Imagine ordering a designer handbag, only to receive a cheap imitation. Unfortunately, this type of misrepresentation happens all too often with ad inventory.

The false representation of domains in ad inventory occurs when publishers intentionally make it look like their traffic is coming from another website (usually a well-known, premium website) in order to charge higher rates for ads. This practice deceives advertisers who end up paying to appear on sites with which they may not want to be associated, and harms legitimate publishers, who aren't actually receiving the funds from ads sold in their name.

The two examples below illustrate how a branded ad can end up on a sketchy website through false representation of a domain.

Protecting against falsely represented inventory in DoubleClick Bid Manager

As part of our commitment to strengthening the integrity of our digital marketing solutions, we've added a new feature to DoubleClick Bid Manager that blocks many cases of domain misrepresentation, one of the most severe types of falsely represented ad inventory.

When a source of fraudulently misrepresented domain information is identified in Bid Manager, a filter is used to exclude invalid inventory with a high degree of confidence before advertisers bid on it, regardless of exchange or reported domain. We’ve discovered that in some instances this type of activity has accounted for up to 40% of inventory for a particular exchange.

Percent of misrepresented ad domains by exchange1

As a recent example, we noticed a publisher attempting to sell ad inventory on a pirated movie sharing website that was falsely represented with the domain name of a well-known newspaper. Fortunately, our new filter prevented ads from being purchased and displayed, thereby safeguarding advertisers from fraud and preventing this copyright infringing publisher from receiving advertising revenue.

Publishers benefit as well

It’s not just advertisers who will benefit from this new feature. The filter ensures that high quality inventory from top publishers is correctly valued and better defended against misrepresentation. As a case in point, we found that 10% of inventory offered for sale claiming to come from two popular US newspapers was in fact from other publishers falsely representing themselves as the two newspapers.

We also recognize that there are valid use cases for selling inventory via alternate domains, which is why we have taken great care to ensure that our filter targets only cases where the false representation masks the real value of the inventory.

Available to all marketers on Bid Manager

We continually look for new ways to improve and defend our advertising platforms against ad fraud, and we’re proud to offer this new feature directly on Bid Manager, without the need for advertisers to maintain blacklists or configuration settings. We’re happy to further protect advertisers and legitimate publishers by giving the boot to pretenders offering bad inventory.

Posted by Andres Ferrate
Chief Advocate, Google Ad Traffic Quality
1 Includes only exchanges from which DoubleClick Bid Manager buys >1 million impressions per day