Author Archives: Molly

A new kind of “resolution” for the New Year

I love New Year’s resolutions, and because of the pandemic, in 2020 and 2021, I had plenty of time to focus on them. In 2020, I decided I might as well finally train for and run a marathon…and then because, well, I still had the extra hours in 2021, I decided to try to do it again, only faster. I also resolved to give back, so I began fostering dogs (and when you already have two, trust me, it’s a challenge). My husband and I also finished remodeling our basement, turning it into a separate studio apartment.

Honestly, that’s a lot of doing. And as 2022 approaches, I think instead of using any extra time or spare motivation I have to come up with another challenge, maybe it’s time for a New Year’s non-resolution for me — a year where I focus on resting and recharging, instead of on constant doing.

I’m likely not the only one feeling this way. In 2021, search interest in “anxiety” and “therapy” reached all-time highs, as did “how to maintain mental health” and "self care ideas." And every year, “yoga” and “journaling” spike in January. In 2022, I want to do less and focus on taking care of myself, and here are a few tools I’m going to use to do that.

Rest more

2022 is going to be my year of sleep. The Nest Hub’s new Sleep Sensing will offer a better look at the quality of sleep I’m getting, and already the message I’ve received is: Get more of it. One piece of advice Sleep Sensing has given me based on my sleeping patterns is to try and get less light in my room — and I’m going to try waking up a little less abruptly by using Nest’s Gentle Wake Up feature, which slowly brightens my lights. And in stark comparison to my running goals from the past two years, in 2022 I’m going to try and run…less. Fitbit’s Daily Readiness feature tells me when it’s time for a rest day, a reminder I definitely need. (I blame running endorphins!)

Practice mindfulness

For me, mindfulness and meditation are more difficult than jumping up to physically do something. Search has a quick fix: Search “breathing exercise” and use the one-minute meditation.

Screenshot of the term "breathing exercise" in a Google Search Bar. Below, there is a video with helpful exercises for users.

Take a solo trip

I tend to over-plan trips — ask my family (there are a variety of Google Sheets dedicated to my vacations). In 2022, I’m not sure I can drop the side hustle of being my own personal travel agent, but I’m going to do the planning for a solo vacay. I like to think of myself as a Google Flights power user, and since I only have myself to think about, I only have to take my calendar into consideration when I set up a price alert for destinations I’m interested in. And I’ll use the Explore feature to select “outdoors” to narrow it down.

Maybe I’ll decide on a low key break, though and just stay home. In 2021, searches for staycation reached an all-time high — if I truly want to “do less,” maybe I’ll consider that option instead…but the year is young, so I have plenty of time to decide.

“New normal” and other words we used a lot this year

There’s a lot to think about at the end of each year. What we accomplished, what we didn’t — what we made time for, or what we took a break from. At Google, the Search team looks at what sort of questions the world asked, and what answers we really needed. And of course, what momentary trends completely captivated us (looking at you, “tiktok pasta”).

As a writer, something I’ve been thinking about in the last few weeks of 2021 are the words we used this year. 2020 was the year of “now more than ever,” a phrase that began to feel meaningless as the “now more than ever”-worthy moments kept coming (and admittedly, as we all kept calling them that). If 2020 was the year of “now more than ever,” then what was 2021?

Once again, I turned to Ngrams, a Google tool launched in 2009 by part of the Google Books team. Ngrams shows how books and other pieces of literature have used certain words or phrases over time, and you can chart their popularity throughout the years. One caveat: Ngrams currently tracks data from 1800 to 2019 — prior to 2020, Ngrams’ data ranged from 1800 to 2012, but the team added a huge new dataset about two years ago. So while it remains to be seen how some sayings took over writing throughout 2020 and 2021, I wanted to see how the words we’re hearing and saying and writing today have shown up over time.

My first nomination: “new normal.” This is a phrase that I personally have heard…well, now more than ever, I suppose. This isn’t the first time “new normal” appeared in the lexicon, though: You can see it began to see small bursts of usage in literature and other writing in the mid-19th century — though if you use Ngrams to see some of the examples of how it showed up, “new normal” was often in reference to types of academic institutions. And then “new normal” just sort of faded away…until the aughts, when it dramatically rose. Michael Ballback, who works on Google Books, told me that a lot of post-2000s data added comes from e-books, whereas older data mostly came from libraries, so perhaps this could account for some of the jump. In any case, today it now completely permeates our writing. (Which raises the question: Is there such a thing as normal if they’re constantly new?)

Google Books Ngrams Viewer chart showing the use over time of the phrase “new normal,” which hits a peak in the post-2000s.

Then of course, I thought of “vaccine,” which actually began its Ngrams debut on a high, falling sharply between 1800 and 1813…only to rise again in the early to mid 1900s, when many scholarly articles were published about things like typhoid, cholera and pertussis vaccinations. Then it goes up and down, up and down, to an all-time high in 2003. It’s since slightly fallen off — but remember, Ngrams’ data goes up until 2019, so I have my own assumptions about how it’s fared the past two years.

Google Books Ngrams Viewer chart showing the use over time of the phrase “vaccine,” which rises consistently beginning in 1900.

Google Books Ngrams Viewer chart showing the use over time of the phrase “vaccine,” which rises consistently beginning in 1900.

Lastly, I took a look at “hybrid.” Obviously it’s a word that’s been around for awhile (according to Ngrams, it’s been in use since at least the year 1800, which is how far the tool’s data goes back) and has gently, steadily risen since. It spiked in the early ‘80s, though, but in browsing snippets from Google Books from this time period, it was used similarly to how it is now. Later in the aughts, we start seeing it used to describe cars, and today…well, you probably already know.

Google Books Ngrams Viewer chart showing the use over time of the phrase “hybrid,” which gently rises over time to a high point in 2019.

What “hybrid” means hasn’t really changed, but it’s the situations we’re applying it to that have — there’s a much wider scope of daily life that falls under this category. “Hybrid” didn’t change, but how we live has. 2020 felt in many ways like a pause on life, and this year we began finding new, creative ways to adapt — a little of our old methods, mixed with the new. And that, to me, feels distinctly 2021.

12 features we launched — and loved — in 2021

Pop quiz: How long was 2021? So much happened this year that it seems impossible it was a mere 365 days. Here at Google, we launched the Pixel 6 and Pixel 6 Pro, a new Nest Hub, lots of new Google Photos features and…well, this list could quite literally go on and on and on. Instead, here are 12 product updates from 2021 that you may have missed.

  1. This summer, we refreshed a handful of emoji designs to make them cuter, more accurate and more flexible in meaning — plus it included fun new additions like Dark Mode.
  2. In October, we launched Wait Times, a new feature for Pixel 6 and Pixel 6 Pro phones that shows you how long the current wait time is when you’re calling a business or customer service number. It also shows you the projected wait times for the rest of the week, so you can decide when you want to make the call.
  3. Fitbit Premium added Daily Readiness, a new score that tells you how ready you are for your next workout — or if you should prioritize recovery.
  4. Activity Zones for all! This Nest Cam and Nest Doorbell feature, which lets you set up specific areas for your devices to pay attention to, was formerly only available with a Nest Aware subscription. In August, with the launch of Nest’s new cameras and doorbell, it became available on those devices at no additional cost.
  5. Google TV launched in 2020, and in 2021 launched Watch With Me, a series on Google TV that teams up with your favorite stars like Simu Liu and Taraji P. Henson to share their favorite shows and movies (and snacks) with us.
  6. For all their benefits, smart home stuff can also be confusing. To try and make it easier to understand, we launchedthe Google smart home directory, a website that shows you what kinds of products and systems work with Google Assistant. It also lets you filter by categories and prices, and features reviews.
  7. Sure, the new Fitbit Luxe is stylish, but it also helps you manage your physical and mental health, with features like Active Zone Minutes and a Stress Management Score.
  8. In March, we unveiled the second-generation Nest Hub, which comes with Sleep Sensing. This optional feature analyzes the movement and breathing of the person in the designated sleep zone to offer information on how well they’re sleeping, as well as customized tips on getting better sleep.

9. Guest Modefor devices including the Nest Audio and Nest Hub Max arrived this year, allowing you to give visitors the ability to ask Google Assistant questions, use timers or play music — without these interactions being saved to or affecting your account. All you have to say is “Hey Google, turn on Guest Mode.”

10. The Translate filter for Google Lens got an update that made it easier to highlight text and copy, listen to or search to find more in-depth information about specific phrases.

11. Accessibility updates were a major focus in 2021, including Select-to-speakupdates. Select-to-Speak is a Chromebook feature where users can select text to hear it spoken out loud in a variety of languages and accents, and now you can speed up, slow down or pause the voice, among other added controls. This is especially helpful for those who want to hear content read in a specific accent, or for someone with Dyslexia.

12. Google Photos launched an improvement to the popular auto enhance feature powered by Real Tone, which can improve color and lighting for any photo and works well across skin tones, regardless of what device you used or how long ago you took it.

Now…onto 2022! Hopefully it feels like it goes a little quicker than this year…

The Googlers who help track Santa each Christmas

When Dave Holmes started at Google nearly 10 years ago, he couldn’t have known how many projects he’d work on or things he’d help build. One of them he’s loved working, though, is Santa Tracker. “I’ve been working on Santa Tracker…well, I think for nearly as long as I’ve been at Google.”

Santa has his own history with Google, too. A 2004 mapping software acquisition brought a new team to Google, and that team wondered: Could we put Santa’s flight on the map?

So we did. Santa Tracker launched in 2004, and has been an important project at Google ever since. While there’s a small core team dedicated to Santa, up to 20 or so Googlers volunteer to help make it happen every year, and it’s become a true community effort. It’s also a way for our developers to try things and see what Google products can do. Sam Thorogood, who’s led our work with Santa for the last seven seasons, thought he’d try it out and work on showing off cool new web technologies for a bit. “Turns out I enjoyed it a lot, and I kept coming back to keep improving it,” he says.

I like to say that everything I’ve learned at Google, I learned from Santa. Dave Holmes

“We figured out how to do so many different things because of Santa Tracker — how to build things, how to launch things, how to make things accessible, how to improve web design, how to optimize tools,” Dave says. “I like to say that everything I’ve learned at Google, I learned from Santa.” And those lessons have benefited other areas at Google, like Doodles and apps developers create for events like Google I/O.

Some years the Santa Tracker team adds lots of new functions and fun interactions, and other years they simply tweak what’s already there. Santa Tracker, like so many things at Google, has adjusted throughout the years: For instance, the elves ride bikes instead of driving cars now, and last and this year Santa wears a mask to protect himself and others against COVID-19. Also this year, when you ask “Where is Santa?” on Search, you’ll see a fun surprise (no spoilers here!).

An illustration of Santa in his sleigh against a world map dotted with Google Maps location icons. Santa is waving and wearing a purple mask.

Last year and this year, Santa wears a mask to protect himself and others.

Among Dave’s favorite Santa Tracker projects is the Google Assistant integration, where people can ask to hear stories about Santa’s journey. He also enjoyed updating Santa’s soundtrack. He admits the team got a bit weary of hearing Santa’s same song on replay, so they came up with multiple tunes. “We ended up making a video similar to the crackling yule log ones, but featuring Santa.” (Go ahead and give it a listen.)

Some highlights for Sam over the years include adding Google Maps Local Guides’ photos to Santa’s route, and Code Boogie, a coding game where you can teach elves to dance. He’s also personally responsible for Elf Maker, in which you can create your own elf. “I’m really proud of that!” And he points out Snowball Storm, too, which another developer made that he was particularly impressed by.

There have also been little updates, like asking the creator of the Santa Tracker font to adjust the type so people all over the world could read it better. Of course, not everything Santa’s team worked on…worked. “One engineer who focused on AI and human movement came up with this idea for a game where you could enable tracking on your computer and teach the elves to dance,” Dave says, “and they would mimic your movement.” But just before launch…they found a glitch. “If the tracker lost you for a second…the elves' heads and arms would go flying off!” Santa and the team decided not to launch the game. “That game was sent back to Elf engineering for further work,” Dave says.

Once all of this work is done, there’s the job of bringing Santa to everyone else. Part of Rachelle Lacroix’s work at Google for the past five holiday seasons has been doing exactly this. “Using marketing channels and social media, I help make sure people around the world can easily find and experience Santa Tracker,” she says. Rachelle says she’s loved seeing the creativity from teams come out in our work with Santa, but simply being a part of this group is one of the best parts for her. “Technical and creative Googlers alike really tap into their childhood when they work with Santa,” Rachelle says. “So much thought and care goes into every detail — and the team takes this work very seriously! Still, we find ways to have fun ... it's hard not to smile at all of the playful holiday puns that pop into our meetings and emails.”

Dave and Sam both feel the same. “It's been the most fun meeting people — virtually or, in the ‘before times,’ by cycling around campus — who I wouldn't otherwise interact with,” Sam says.

As the team prepares to help Santa launch this year, the work is winding down, and Dave and the rest of the group will return to their normal jobs. Still, the once-a-year project comes with its benefits. “It’s like a minor celebrity status,” Dave says. “I’ve loved telling my son I work with Santa.”

Winter is coming: 9 ways to enjoy it with Google

As a native Oregonian, I thought living in California would be an incredible break from the nine months of rain I’d endured growing up. What I didn’t realize was that 70-degree winters felt…wrong. Where were the mittens? The down jackets? The occasional snowy days? I’ve since moved back to the Pacific Northwest, and I’ve had a renewed appreciation for winter weather.

In fact, I enjoy the chilly months of the year so much, I’ve put together a few ways to make the most of the cold weather.

  1. I love snowshoeing, and I always want to find new trails. I use Google Maps to look for mountain biking and hiking trails that are covered in snow in the winter. (Just look for the hiking icons, or the light dash lines that indicate trails.) If I come across a good one, I label it on Maps so I know how to get back.
Animated GIF showing trails on Google Maps and how you can select and label them; this one is being saved to a list called “trails.”

2. I’m a year-round runner, but once the temperature dips below 50 Fahrenheit and the roads get wet or icy, I need new gear — all of which I can find in one place using Google Shopping. You can select the Sports & Outdoors tab to browse — and turn on the deals filter for discounts.

3. And when I’m returning from a chilly run, I can use the Google Home app to turn on my Nest Thermostat before I get home, so I know I’m not wasting energy while I’m out and the house will be toasty when I come in. I also use Home & Away Routines so that Nest knows when I’m out and can adjust my temperature automatically.

4. OK fine, there’s one downside of winter weather, and that’s how early it gets dark. I use Google Assistant to notify me an hour before sunset so I can get outside for some sunshine before the sun goes down.

5. We’ve started cutting down our own Christmas tree, which is actually pretty easy to do. A quick Google Search for cutting down a tree on federal land will help you find a map (and how you can purchase a permit). Then you can just use Google Maps to take you to the right area.

6. If I’m feeling really adventurous and ready to hit the slopes, I’ll check out the Explore tool on google.com/travel. I can set my home as the point of origin and then select “skiing” under the Interests filter and see what ski towns I can visit.

Animated GIF showing the United States on Google Maps. The arrow selects the “interests” tab and then “skiing” to surface ski towns in different parts of the country.

7. I love a good Google Alert to stay up to date on what’s going on locally. Once November rolls around, I set one for “Oregon winter festivals.”

8. Pixel cameras take incredible photos in dimly lit areas, so using Night Sight for shots of light displays or snowy nights is a no-brainer. And if you’ve already snagged a Pixel 6 or Pixel 6 Pro, those photos will look even better: The new Pixel camera lets in 2.5 times as much light as the Pixel 5, and you can try out the new Motion Mode setting to capture an artsy falling snow pic.

9. Most winter nights, I make a real fire — but when I don’t feel like hauling in wood, there’s always a YouTube version, complete with crackle.

That’s a wrap: Tips on keeping holiday gifts organized

Because I have an enormous family and am the type of person who squirrels away random gifts over the course of the year, holiday gift giving can get disorganized to say the least. Last year, I decided to stop simply trying to write down my list and keep track of gift shopping and delivering by hand. In lieu of these mental gymnastics, I added some structure to the whole endeavor. And now, ahead of the holiday shopping season, I’m sharing my system with you.

Start the hunt with Google Shopping

Whenever I get an idea for a gift, I’ll head to Google Shopping and search for an item, select the product page and check typical prices across the web to see if I should grab it now or wait. If the price is high or I’m not quite ready to make a decision, I turn on “Track price” so I’ll get a notification if it drops.

Animated gif showing how price comparison works on Google Shopping.

But there are also folks on my list who I don’t know as well…and there are a few White Elephant gifts I’ll need, too. For these purposes, I keep an eye on the deals feed on the Shopping tab. I also take note of the price badges on product cards — they’ll tell you things like “$5 off” or “25% off,” which can be helpful so I know if the deal I’m getting is actually a good one or just a small price drop.

Animated GIF showing the deals feed on Google Shopping.

Stay organized in Gmail and Sheets

Once I decide on a gift, it goes in my “gift tracker” that I use Google Sheets to make. I keep track of what I bought and whether I’ve wrapped and delivered it or not. (Go ahead and make a copy of my template and create your own if you want.)

Screenshot of a Google Sheets document titled “Gift tracker” with a list of names and different gift ideas and checkboxes for “bought,” “wrapped,” and “sent/delivered” labels across the sheet.

And when the actual purchase confirmation or receipt hits my inbox, I add it to a label I’ve made for gifts. All these emails are nested under a designated folder so they aren’t mixed in with the rest of my emails. Plus, that way, if I missed the mark with a present, it’s easy to find the gift receipt…hey, it happens to all of us.

That’s a wrap: Tips on keeping holiday gifts organized

Because I have an enormous family and am the type of person who squirrels away random gifts over the course of the year, holiday gift giving can get disorganized to say the least. Last year, I decided to stop simply trying to write down my list and keep track of gift shopping and delivering by hand. In lieu of these mental gymnastics, I added some structure to the whole endeavor. And now, ahead of the holiday shopping season, I’m sharing my system with you.

Start the hunt with Google Shopping

Whenever I get an idea for a gift, I’ll head to Google Shopping and search for an item, select the product page and check typical prices across the web to see if I should grab it now or wait. If the price is high or I’m not quite ready to make a decision, I turn on “Track price” so I’ll get a notification if it drops.

Animated gif showing how price comparison works on Google Shopping.

But there are also folks on my list who I don’t know as well…and there are a few White Elephant gifts I’ll need, too. For these purposes, I keep an eye on the deals feed on the Shopping tab. I also take note of the price badges on product cards — they’ll tell you things like “$5 off” or “25% off,” which can be helpful so I know if the deal I’m getting is actually a good one or just a small price drop.

Animated GIF showing the deals feed on Google Shopping.

Stay organized in Gmail and Sheets

Once I decide on a gift, it goes in my “gift tracker” that I use Google Sheets to make. I keep track of what I bought and whether I’ve wrapped and delivered it or not. (Go ahead and make a copy of my template and create your own if you want.)

Screenshot of a Google Sheets document titled “Gift tracker” with a list of names and different gift ideas and checkboxes for “bought,” “wrapped,” and “sent/delivered” labels across the sheet.

And when the actual purchase confirmation or receipt hits my inbox, I add it to a label I’ve made for gifts. All these emails are nested under a designated folder so they aren’t mixed in with the rest of my emails. Plus, that way, if I missed the mark with a present, it’s easy to find the gift receipt…hey, it happens to all of us.

Pixel art: How designers created the new Pixel 6 colors

During a recent visit to Google’s Color, Material and Finish (better known as CMF) studio, I watched while Jess Ng and Jenny Davis opened drawer after drawer and placed object after object on two white tables. A gold hoop earring, a pale pink shell — all pieces of inspiration that Google designers use to come up with new colors for devices, including the just-launched Pixel 6 and Pixel 6 Pro.

“We find inspiration everywhere,” Jenny says. “It’s not abnormal to have a designer come to the studio with a toothbrush or some random object they found on their walk or wherever.”

The CMF team designs how a Google device will physically look and feel. “Color, material and finish are a big part of what defines a product,” Jess, a CMF hardware designer, says. “It touches on the more emotional part of how we decide what to buy.” And Jenny, CMF Manager for devices and services, agrees. “We always joke around that in CMF, the F stands for ‘feelings,’ so we joke that we design feelings.”

The new Pixel 6 comes in Sorta Seafoam and Kinda Coral, while the Pixel 6 Pro comes in Sorta Sunny and Cloudy White, and both are available in Stormy Black. Behind those five shades are years of work, plenty of trial and error…and lots and lots of fine-tuning. “It’s actually a very complex process,” Jenny says.

Mademore complex by COVID-19. Both Jenny and Jess describe the color selection process as highly collaborative and hands-on, which was difficult to accomplish while working from home. Designers aren’t just working with their own teams, but with those on the manufacturing and hardware side as well. “We don’t design color after the hardware design is done — we actually do it together,” Jenny says. The Pixel 6 and Pixel 6 Pro’s new premium look and feel influenced the direction of the new colors, and the CMF team needed to see colors and touch items in order to select and eliminate the shades.

They don’t only go hands-on with the devices, they do the same with sources of inspiration. “I remember one time I really wanted to share this color because I thought it would be really appropriate for one of our products, so I ended up sending my boss one of my sweaters through a courier delivery!” Jenny says. “We found creative workarounds.”

The team that designed the new Pixel 6 and Pixel 6 Pro case colors did as well. “The CMF team would make models and then take photos of the models and I would try to go in and look at them in person and physically match the case combinations against the different phone colors,” says Nasreen Shad, a Pixel Accessories product manager. “Then we’d render or photograph them and send them around to the team to review and see if what was and wasn’t working.” In addition to the challenge of working remotely, Nasreen’s team was also working on something entirely new: colorful, translucent cases.

Nasreen says they didn’t want to cover up the phones, but complement them instead, so they went with a translucent tinted plastic. Each device has a case that corresponds to its color family, but you can mix and match them for interesting new shades.

That process involved lots of experimenting. For example, what eventually became the Golden Glow case started out closer to a bronze color, which didn’t pair as well with the Stormy Black phone. “We had to tune it to a peachy shade, so that it looked good with its ‘intended pairing,’ Sorta Sunny, but with everything else, too. That meant ordering more resins and color chips in different tones, but it ended with some really beautiful effects.”

Beautiful effects, and tons of options. “I posted a picture of all of the possible combinations you can make with the phones and the cases and people kept asking me, ‘how many phones did Google just release!?’” Nasreen laughs. “And I had to be like, ‘No, no, no, these are just the cases!’”

A photograph showing the various Pixel 6 and Pixel 6 Pro phones in different colors in different colored cases, illustrating how many options there are.

Google designers often only know the devices and colors by temporary, internal code names. It's up to their colleagues to come up with the names you see on the Google Store site now. But one person who absolutely knows their official names is Lily Hackett, a Product Marketing Manager who works on a team that names device colors. “The way that we go about color naming is unique,” she says. “We like to play on the color. When you think about it, it’s actually very difficult to describe color, and the colors we often use are subtle — so we like to be specific with our approach to the name.”

Because color can be so subjective (one person’s white and gold dress is another’s black and blue dress), Lily’s team often checks in with CMF designers to make sure the words and names they’re gravitating toward actually describe the colors accurately. “It’s so nice to go to color experts and say, ‘Is this right? Is this a word you would use to describe this color?’”

Lily says their early brainstorming sessions can result in lists of 75 or more options. “It’s truly a testament to our copywriting team. When we were brainstorming for Stormy Black, they had everything under the sun — they had everything under the moon! It was incredible to see how many words they came up with.”

These days, everyone is looking ahead at new colors and new names, but the team is excited to see the rest of the world finally get to see their work. “I couldn’t wait for them to come out,” Lily says. “My favorite color was even the first to sell out on the Google Store! I was like, ‘Yes, everyone else loves it, too!’”

8 more things to love about the new Pixel phones

Last week we unveiled the new Pixel 6 and Pixel 6 Pro — and we unveiled a lot. Aside from the two new phones themselves, there was also Google Tensor, our custom system on a chip (SoC) that takes advantage of our machine learning research. Then there’s Magic Eraser, which will take unwanted people and objects out of your photos — plus Pixel Pass, a new way to buy, and a ton of new features packed into Android 12.

More from this Collection

Pixel 6 and Pixel 6 Pro

The Pixel 6 and Pixel 6 Pro have arrived, and so have plenty of new features.

View all 8 articles

Amid all thenew, you may have missed a thing or two. But don’t worry, we went ahead and collected everything you might have missed, and some extras, too.

  1. One of the key differences between Pixel 6 and previous editions is the radical redesign of the hardware encasedin aluminum and glass.

2. Real Tone is a significant advancement, making the Pixel 6 camera more equitable, and that’s not all: It also improves Google Photos' auto enhance feature on Android and iOS with better face detection, auto white balance and auto exposure, so that it works well across skin tones.

3. Speech recognition has been updated to take advantage of Google Tensor so you can do more with voice. We’ve added automatic punctuation while dictating and support for voice commands like “send” and “clear” to send a message or edit it. With new emoji support, I can just say ‘‘pasta emoji” while dictating. (Which, I admit, is going to get a lot of use.)

4. We’ve partnered with Snap to bring exclusive Snapchat features to the Pixel. For example, you can set it up so when you tap the back of your Pixel 6 or Pixel 6 Pro twice, it will launch the Snapchat selfie camera.

5. When you're flipping through your photos on a Pixel 6 or Pixel 6 Pro, Google Photos can proactively suggest using Magic Eraser to remove photobombers in the background.

Animated GIF showing Magic Eraser being used to take people out of the background of a photo.

6. The camera bar is a major new hardware design feature in the Pixel 6, and part of the reason it’s there is to fit a much bigger sensor, which captures more light so photos look sharper — in fact, the new sensor lets in 150% more light than that of the Pixel 5’s. The Pixel Pro 6’s Telephoto camera also uses a prism inside the camera to bend the light so the lens can fit inside the camera bar.

7. The Pixel 6 comes in Kinda Coral, Sorta Seafoam and Stormy Black, and the Pixel 6 Pro comes in Cloudy White, Sorta Sunny and the same Stormy Black. These shades are stunning on their own, but you can customize them even more with the new translucent cases: Combine the Sorta Seafoam Pixel 6 with the Light Rain case for an icy new look.

8. New in Android 12 and exclusive to Pixel 6 and Pixel 6 Pro, Gboard now features Grammar Correction. Not only will it make communication easier, but it will also work entirely on-device to preserve privacy. You can learn more over on the Google AI blog.

How user research helped create unemployment assistance tools

In 2020, as a result of the COVID-19 pandemic, people across the United States were losing their jobs or experiencing job insecurity. Over the course of the year, one in four people in the U.S. would apply for unemployment. People were looking for information on government assistance — in fact, searches for “unemployment benefits” increased by more than 5,000% in 2020.

While the pandemic caused a spike, people have long been searching for this kind of information. Back in 2019, a team at Google wanted to look into helping people navigate government services online. The team, led by User Experience Research (UXR) Manager John Webb, started looking into how Google could help. Initially, John explains, the team was seeking users’ input to build a Search feature that would explain civic services and government quickly and easily. “Obviously, things became more complex — and urgent — very quickly,” he says.

Sydney Hessel is also one of the leads on the project. She’s been a UX researcher for more than five years. As a result of COVID-19, she saw close friends lose their jobs suddenly. She knew how important this research could be. “We approached our work with empathy,” she says, “so we could deeply understand people’s experiences and how we could support them in the products we design.” The Google Experience Research Program recently relaunched its site, so more people can sign up to participate in future research like this to inform all kinds of products.

Being proactive and doing interviews in person before COVID became more serious is what allowed us to jump into building the product so quickly. It helped us create a more empathetic tool. John Webb
Google UXR Manager

As 2019 became 2020, the User Research team began recruiting study participants from a diverse group of people from different backgrounds and industries who’d been laid off, furloughed or had their shifts cut during COVID’s early days. Then, they used Google Meet for in-depth, one-on-one interviews. “We asked about their job situation, what they saw as their next steps to make ends meet and how Search could be designed to better support them,” Sydney says. Everyone from product managers to engineers joined the sessions.

“Our team also conducted both in-person and remote studies with more than 100 people,” John says. “Before COVID-19, we had teams in many different places, working to understand what people in these places needed.” On-the-ground research was cut short and interviewing moved to Google Meet, which John says went pretty smoothly. Being able to continue interviews via video calls was essential, and meant that people could offer insight about employment conditions as they developed. Plus, the early, in-person research had its benefits, too. “Being proactive and doing interviews in person before COVID became more serious is what allowed us to jump into building the product so quickly,” John explains. “It helped us create a more empathetic tool — we were more aware of cultural nuances, and how people in different countries with different government benefits would need different kinds of help.”

Information about unemployment benefits eligibility and other government services can be hard to understand, making it difficult to navigate the process and make informed decisions. “We actually found that a lot of the people we talked to didn’t even know there were benefits they qualified for,” John says. So UXR took what they learned back to product teams at Google — which soon led to the launch of new, dedicated information panels in Search for Unemployment and other benefits. These information panels include robust local information about eligibility, as well as direct links and information about how to apply in each state.

An image of a mobile phone showing unemployment benefit information

Sydney says seeing the team’s research inform the design of the product — and such an important one — was incredibly encouraging. “It was a really moving and motivating experience for the whole team,” she says. “These interviews fired us up to build quickly and intentionally for the many people facing economic hardship during this time.”

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