Author Archives: Aaron Brindle

YouTube Reveals the Top Videos of 2020: Canadians watched to learn, game, and find joy

This year, we took gaming to a new level, practiced how to Toosie Slide, and found ways to laugh and learn in quarantine. As we finally close out the year, we’re taking a look back at what Canadians watched on YouTube with the Top Trending Canadian creators and videos lists.

In 2020, Canadians came to YouTube to stay informed, learn new skills, and find entertainment and sources of joy. And Canadian creators provided no shortage of options, with new ways to connect with their online communities. To keep us moving and staying active, MadFit made exercise at home easier with no-equipment workouts and routines for small spaces. The Hacksmith’s team used the power of STEM to make a plasma lightsaber. And Julie Nolke kept us laughing, as we imagined how we would explain the pandemic to our past selves.

Top Canadian Creators
  1. MadFit
  2. The Hacksmith
  3. Linus Tech Tips
  4. AzzyLand
  5. Disguised Toast

Top Breakout Canadian Creators
  1. MadFit
  2. Disguised Toast
  3. Julie Nolke
  4. Graser
  5. Heather Robertson

This year's #1 video shows how we learned new skills, like how to construct a ninja warrior course for squirrels. We laughed amidst uncertainty with a remix to Prime Minister Trudeau’s interesting choice of words at a COVID-19 briefing. And we were delighted by watching 10-year-old Roberta Battaglia compete in America’s Got Talent, bringing tears to the audience’s (and our!) eyes.

Canada’s Top Trending Videos
  1. Mark Rober, Building the Perfect Squirrel Proof Bird Feeder
  2. Dream, Minecraft Speedrunner VS 3 Hunters GRAND FINALE
  3. Anonymotif, Justin Trudeau Sings "Speaking Moistly"
  4. Netflix is a Joke, 8:46 - Dave Chappelle
  5. NikkieTutorials, I'm Coming Out.
  6. America’s Got Talent, Golden Buzzer: 10-Year-Old Roberta Battaglia Sings Lady Gaga's "Shallow" - America's Got Talent 2020
  7. MrBeast, $250,000 Influencer Rock, Paper, Scissors Tournament
  8. JeffreeStar, We Broke Up.
  9. Dude Perfect, Quarantine Stereotypes
  10. Paris Hilton, The Real Story of Paris Hilton | This is Paris Official Documentary

In music, 2020 was the year of Justin Bieber and Drake, with both Canadian superstars releasing chart-topping hits. Collectively, they earned half of the 10 slots on the Top Music videos list.

Canada’s Top Music Videos
  1. Future, Life is Good ft. Drake
  2. Tekashi 6ix9ine, Gooba
  3. Justin Bieber, Yummy
  4. Eminem, Godzilla ft. Juice WRLD
  5. Sidhu Moose Wala, Old Skool
  6. Cardi B, WAP ft. Megan Thee Stallion
  7. Drake, Toosie Slide
  8. DaBaby, ROCKSTAR ft Roddy Ricch
  9. Justin Bieber, Intentions ft. Quavo
  10. Drake, Laugh Now, Cry Later

When it came to ads, we watched relatable content that addressed the challenges and opportunities of our new normal. No Frills sang about physical distancing in “A Cart Apart”, SkipTheDishes and Jon Hamm encouraged Canadians to support local restaurants, and Rick Mercer ranted about discovering the beauty of our country.

Canada’s Top Ads
  1. Kia Canada - All-New Kia Seltos | Subcompact SUV built for the real you
  2. CANADA Explore | Explorez - Rick Mercer's rant on travel in Canada | Explore Canada
  3. Apple Canada - Shot on iPhone 11 Pro — Hockey Tape — Apple
  4. No Frills - A Cart Apart – A No Frills Track
  5. Chromebook - Switch to Chromebook - Watch Netflix Offline
  6. IGA - IGA x Bleu Jeans Bleu - Oublie pas tes sacs (vidéoclip officiel)
  7. Air Canada - Air Canada: Ready for Takeoff
  8. IKEA Canada - IKEA Canada | Make the Most of Home | Episode 1 with Marcy Mussari
  9. Historica Canada - Heritage Minute: Liberation of the Netherlands
  10. SkipTheDishes - Jon Hamm Thanks Canadians

As the world changed in unimaginable ways, these creators, brands and artists helped make this year just a little brighter, sharing music, workout routines, and some great laughs. We can’t wait to see what they do in 2021.

For a deeper look at the way video trends shaped digital culture in 2020, check out the Culture & Trends site.

YouTube Reveals the Top Videos of 2020: Canadians watched to learn, game, and find joy

This year, we took gaming to a new level, practiced how to Toosie Slide, and found ways to laugh and learn in quarantine. As we finally close out the year, we’re taking a look back at what Canadians watched on YouTube with the Top Trending Canadian creators and videos lists.

In 2020, Canadians came to YouTube to stay informed, learn new skills, and find entertainment and sources of joy. And Canadian creators provided no shortage of options, with new ways to connect with their online communities. To keep us moving and staying active, MadFit made exercise at home easier with no-equipment workouts and routines for small spaces. The Hacksmith’s team used the power of STEM to make a plasma lightsaber. And Julie Nolke kept us laughing, as we imagined how we would explain the pandemic to our past selves.

Top Canadian Creators
  1. MadFit
  2. The Hacksmith
  3. Linus Tech Tips
  4. AzzyLand
  5. Disguised Toast

Top Breakout Canadian Creators
  1. MadFit
  2. Disguised Toast
  3. Julie Nolke
  4. Graser
  5. Heather Robertson

This year's #1 video shows how we learned new skills, like how to construct a ninja warrior course for squirrels. We laughed amidst uncertainty with a remix to Prime Minister Trudeau’s interesting choice of words at a COVID-19 briefing. And we were delighted by watching 10-year-old Roberta Battaglia compete in America’s Got Talent, bringing tears to the audience’s (and our!) eyes.

Canada’s Top Trending Videos
  1. Mark Rober, Building the Perfect Squirrel Proof Bird Feeder
  2. Dream, Minecraft Speedrunner VS 3 Hunters GRAND FINALE
  3. Anonymotif, Justin Trudeau Sings "Speaking Moistly"
  4. Netflix is a Joke, 8:46 - Dave Chappelle
  5. NikkieTutorials, I'm Coming Out.
  6. America’s Got Talent, Golden Buzzer: 10-Year-Old Roberta Battaglia Sings Lady Gaga's "Shallow" - America's Got Talent 2020
  7. MrBeast, $250,000 Influencer Rock, Paper, Scissors Tournament
  8. JeffreeStar, We Broke Up.
  9. Dude Perfect, Quarantine Stereotypes
  10. Paris Hilton, The Real Story of Paris Hilton | This is Paris Official Documentary

In music, 2020 was the year of Justin Bieber and Drake, with both Canadian superstars releasing chart-topping hits. Collectively, they earned half of the 10 slots on the Top Music videos list.

Canada’s Top Music Videos
  1. Future, Life is Good ft. Drake
  2. Tekashi 6ix9ine, Gooba
  3. Justin Bieber, Yummy
  4. Eminem, Godzilla ft. Juice WRLD
  5. Sidhu Moose Wala, Old Skool
  6. Cardi B, WAP ft. Megan Thee Stallion
  7. Drake, Toosie Slide
  8. DaBaby, ROCKSTAR ft Roddy Ricch
  9. Justin Bieber, Intentions ft. Quavo
  10. Drake, Laugh Now, Cry Later

When it came to ads, we watched relatable content that addressed the challenges and opportunities of our new normal. No Frills sang about physical distancing in “A Cart Apart”, SkipTheDishes and Jon Hamm encouraged Canadians to support local restaurants, and Rick Mercer ranted about discovering the beauty of our country.

Canada’s Top Ads
  1. Kia Canada - All-New Kia Seltos | Subcompact SUV built for the real you
  2. CANADA Explore | Explorez - Rick Mercer's rant on travel in Canada | Explore Canada
  3. Apple Canada - Shot on iPhone 11 Pro — Hockey Tape — Apple
  4. No Frills - A Cart Apart – A No Frills Track
  5. Chromebook - Switch to Chromebook - Watch Netflix Offline
  6. IGA - IGA x Bleu Jeans Bleu - Oublie pas tes sacs (vidéoclip officiel)
  7. Air Canada - Air Canada: Ready for Takeoff
  8. IKEA Canada - IKEA Canada | Make the Most of Home | Episode 1 with Marcy Mussari
  9. Historica Canada - Heritage Minute: Liberation of the Netherlands
  10. SkipTheDishes - Jon Hamm Thanks Canadians

As the world changed in unimaginable ways, these creators, brands and artists helped make this year just a little brighter, sharing music, workout routines, and some great laughs. We can’t wait to see what they do in 2021.

For a deeper look at the way video trends shaped digital culture in 2020, check out the Culture & Trends site.

Setting the Record Straight on Google and Canadian News Publishers.

Last month, News Media Canada released a report attacking Google for the decline of their business and demanding that we pay for the inclusion of news results in Google Search. While we encourage the current discussion about how news can thrive in a digital world, there have been a number of assertions made by News Media Canada’s report which are either unfounded or incorrect. And we’d like to set the record straight.

The disruption of the newspaper business model was not caused by Google.
The emergence of the Internet, not Google, disrupted the news industry. Decades ago, non-news content like classifieds, fashion and lifestyle content accounted for the lion's share of legacy media’s revenue. Classifieds alone accounted for roughly 30%. But the Internet introduced new websites and services which pulled audiences away from newspapers and this impacted their revenue. The Internet changed our behaviours and it changed the business model of publishers well before Google was founded, making it more difficult to earn revenue from just news alone. This was the evolution of the marketplace for information, and not due to any one company.

Digital advertising dollars are not controlled by Google.
Google does not set ad prices. Advertising rates are driven by real-time auctions run by many different companies that allow the market to establish appropriate pricing. Businesses ultimately set the amount they are willing to pay for an ad. This has been a boon to small businesses who historically could not afford print advertising. Last year alone, Google’s search and advertising products helped generate $23 billion in annual economic activity for over 500,000 businesses in Canada - the equivalent of 1.1 percent of Canada’s entire GDP.

Our advertising platforms allow publishers of all sizes to make money online.
News Media Canada claims that as much as half of the revenue from display advertising is kept by advertising technology providers. We can't speak for the many other companies in this space, but that is not the case for Google. Even when marketers and publishers choose to use our advertising tools, publishers receive most of the money. In fact in 2019, when advertisers used our products to buy ads programmatically from publishers on Google Ad Manager, publishers kept over 69% of the revenue. And publishers keep even more of the revenue when they sell directly to advertisers using our platform.

Google is not stealing news publishers’ content.
News Media Canada has accused us of “stealing” news content, but how Google Search connects people with news articles is no different than the way we connect you to any other website online. We don't provide the content, just a link and sometimes a small extract of the article to give users a preview. And news organizations can opt-out of being included, keep the links but remove the previews, and more. This is how other search engines and the Internet at large works. While publishers receive traffic from many different sources, we sent more than 5 billion visits to Canadian news publishers last year - at no charge - helping publishers make money by showing their own ads to those visitors or converting people into new paying subscribers. This traffic drove an estimated $500 million worth of value.

News Media Canada’s proposal would undermine Google Search for Canadians.
To maintain the trust of our users, we make many changes to our algorithms to address security issues and defend against bad actors who try to “game” Google Search rankings. News Media Canada is proposing that Google give news publishers a sneak peak of changes to our algorithm, thus enabling them to influence our search results to secure preferred placement of links to their content regardless of what our users want. We don’t do this for anyone. Their proposal also would slow the rollout of important security updates to products because we’d have to provide publishers with 28 days’ notice of algorithm changes - putting the security and integrity of Search at risk. News Media Canada’s demands would give them an unfair advantage over every other site on the Internet and undermine trust in Google Search.

Google supports publisher diversity -- big, small, old and new.
We build products to highlight local content and original reporting. We send traffic to more than 2,000 Canadian news sites. We offer tools like Subscribe with Google to better enable subscription sales. We launched the Google News Initiative where we have trained over 1,000 Canadian journalists on how to adapt to the digital age. In addition, we’ve launched a $1 billion news funding program which will license content directly from publishers around the world.

Google believes there is a way forward.
While some legacy media have struggled because they have been slow to adapt their businesses to the Internet economy, other publishers are leading with innovation. The Globe & Mail is a global leader in digital journalism, sweeping industry awards with a thriving and growing digital news offering. Village Media is a digital-only news publisher, reinventing local news, operating dozens of profitable sites across Canada to become a popular news source for Canadian communities. No, the news business is not the same as it was decades ago. Innovative Canadians are making it better.

We remain focused on achieving a solution that is fair to all, that protects the way Search works for the millions of Canadians and local businesses who use it every day. We will continue to build innovative partnerships and drive towards sustainable solutions with publishers. We are optimistic about the future and inspired by innovation in Canadian journalism. We will continue to work together towards a proud future for Canadian journalism.




Google Maps updates to get you through the holidays


This year, we’ve made it easier to find information that helps you stay safe, up-to-date, and connected. Since the start of the pandemic, we’ve added nearly 250 new features and improvements to Google Maps to help you adapt to this new normal–from live busyness information for millions of places, to the ability to easily see critical health and safety information at a glance. And we’re continuing to invest in ways to keep information in Maps fresh, with over 50 million updates made to the map each day. Even as the holidays approach, we don’t plan on slowing down. If you need to be out and about this holiday season, here are four ways that Google Maps can help you get around safely and get things done. 


Get around 
Whether you’re heading out of town or staying local, keeping a pulse on the latest COVID trends can help you stay safe. Since we launched the COVID layer, it’s helped nearly 10 million people get critical information about COVID-19 right from Google Maps. 

We’re rolling out two new improvements in the coming weeks. The updated COVID layer on Android and iOS will soon show more information, including all-time detected cases in an area, along with quick links to COVID resources from local authorities. This is especially handy if you’re heading out of town and need to get up to speed about the local guidelines, testing sites and restrictions in another city.


Caption: Now you can see all-time detected COVID-19 cases in an area and links to local, authoritative resources right from the COVID layer



Avoiding holiday crowds might have always been your thing, but this year, we’re making it especially easy for everyone. If you need to take transit, Google Maps can help you more easily social distance with live crowdedness information. On Android and iOS globally, you’ll start seeing how crowded your bus, train, or subway line is right now based on real-time feedback from Google Maps users around the world (wherever data is available). 

Caption: See how crowded your transit line is right now 


The right information, at just the right time  
You may be in the mood to cook an elaborate holiday meal–or you may not. If you fall into the latter category, we’re rolling out the ability to see the live status of takeout and delivery orders in the United States, Canada, Germany, Australia, Brazil and India when you book or order from Google Maps on Android and iOS. Now, you can know when to pick up your food, or when you can expect it to arrive at your doorstep. You can also see expected wait times and delivery fees, and easily reorder your favorites right from the Google Maps app. And when it’s safe to head to restaurants, you’ll also be able to quickly see the status of your reservation in 70 countries around the world. 
Caption: Now you can see the live status of your restaurant reservation, takeout, or delivery order 


Get more done 
While the ways we make life easier for you have changed, our commitment to do this has been there all along. Over the past 15 years, Google Maps has used technology to bring helpful information about the real world right to your fingertips. To make sure that information is as accurate and up-to-date as possible, we rely on 170 billion high-definition Street View images from 87 countries, contributions from hundreds of millions of businesses and people using Google Maps, and authoritative data from more than 10,000 local governments, transit agencies and organizations. We also invest in technical approaches that power some of our most beloved and essential features—from the 20 million places globally that now show popular times data to AR-powered Live View

Even in a pandemic, more than 1 billion people still turn to Google Maps to navigate their new normal—and our work is far from done. We’re continually working to build new features and services to help all of us emerge from this challenging time stronger than ever. So whatever your plans are this holiday season and no matter how much they’ve changed, Google Maps can make them easier and safer for you. 


Posted by Dane Glasgow, VP of Product, Google Maps

Why innovation is critical for our nation

Guest authored post by Yoshua Bengio, scientific director of Mila - Quebec AI Institute 


This year marked a watershed moment for the Canadian artificial intelligence community with the onset of the COVID-19 pandemic. Researchers everywhere have been rolling up their sleeves to help fight the virus, putting their expertise to work for the scientific and medical communities and towards the global common good. During my 30 years of research, I have gradually learned and internalized the importance of producing science that benefits society at large. Recent efforts at Mila and across Canada highlight our collective commitment to working together to address the global challenge in front of us today and the challenges we will face in the future. 


COVID-19 has changed the world forever and many industries, from healthcare to retail, will need to adapt to thrive in our “new normal.” As we look to the future and how priorities will shift, it is clear that artificial intelligence is no longer an emerging technology but a useful tool that can serve to solve world problems. Google Canada recognizes not only this opportunity but the important task at hand and I’m thrilled they have reconfirmed their support of Mila with an additional $3 million USD funding grant until 2022. 


Canada’s Unique AI Ecosystem 


In Canada, we are fortunate to benefit from a system that allows experts in AI to contribute to our broader social dialogue, fostering an interdisciplinarity culture and inclusive democracy. While the surge in AI knowledge and expertise in Canada has been exponential over the last decade, the trials and tribulations that we are currently facing can teach us important lessons about the responsible development of AI in the future. I believe that our attention to these issues makes our country’s AI sector unique. 


Canada’s flourishing AI ecosystem is not a happenstance. This “golden age” of AI we are currently experiencing is due in great part to investment in curiosity-driven research, particularly by CIFAR, and an immigration policy that welcomes global talent. Since 2015, federal and provincial governments have invested nearly a billion dollars in our AI ecosystem, including significant efforts to attract and retain leading AI researchers in Canada, which includes Mila’s 36 active Canada CIFAR AI Chairs. 


Canada was the first country to develop a national AI strategy, supporting and unifying an open collaborative mindset into its ecosystem. In 2018, Mila and Université de Montréal, with the Fonds de recherche du Québec, unveiled the Montreal Declaration for Responsible Development of Artificial Intelligence—a set of ethical guidelines recognized internationally as one of the most important initiatives for the development of responsible AI with tangible societal benefits. I believe that our forward thinking in both science and commitment to a greater common good is what attracts some of the brightest minds in AI to our leading research institutes, like AMII in Edmonton, the Vector Institute in Toronto, and Mila, right here in Montreal. The possibilities for Canadian AI research are endless and we will continue to lead the world in this area. 


Mila is also benefiting from unprecedented financial support from the private sector. In 2016, Google Canada awarded Mila $4.5 million over a three-year-period. Their generous contribution as well as funding from others have helped catalyze Mila’s growth in more ways than one. Since this influx of funding, the number of faculty members has increased by 56% and we welcomed 50% more students, currently sitting at 519 - making Mila the research institute with the largest concentration of deep learning academic researchers worldwide. 


On the research front, our 50 most cited publications have been referenced in scholarly literature cumulatively over 24,000 times since the start of the Google funding. Last year, Mila members produced high-impact work, including, a Nature Neuroscience paper on a deep learning framework for neuroscience, a Nature Methods paper introducing Deep Learning methods to single cell data exploration, including applications in characterizing immune response to dengue viral infections, a paper on Recurrent Independent Mechanisms, and the first known fully differentiable SLAM system


AI: Must Benefit All 


Canadian AI innovations are being developed to help visualize climate change and raise social awareness, to power self-driving cars, and to improve healthcare outcomes. One of our biggest COVID-19 projects, LambdaZero, a deep reinforcement learning system, allows for the rapid evaluation of billions of candidate molecules, making it possible to progressively modify the molecular structure by adding or removing building blocks to discover new molecular structures capable of binding to a target protein. 


The development of responsible AI that will benefit everyone is, and will always be, at the heart of everything Mila does. And not just here in Canada, we’re playing a leadership role globally, as members and leaders of the OECD Global Partnership on AI. We remain humble and accept that AI as a scientific discipline is still very much in its infancy and it's critical that academics, research institutes as well as the private and public sectors work together to help steer our society and technologists in the responsible development of AI that benefits everyone. We need to accept the limits of our knowledge and continue to collaborate with experts from all fields. 


Ongoing support and established trust from the federal and provincial governments, and from the main industry players like Google, is the reason why Mila—and the entire Canadian ecosystem—is able to continue to push boundaries and maintain scientific leadership in the development of innovative approaches to machine learning for AI. Google Canada’s generous support, and our pledge toward Mila’s mission, further solidifies Mila and Google’s longstanding mutual commitment to continue to develop AI for the benefit of everyone.

The future of news should not harm a free and open web

Editor's Note: This first appeared in The Globe & Mail on October 25.


In 1990, more than 75% of newspaper ad revenue was from classifieds, department stores, auto dealers, and supermarkets.
Today, people buy and sell used skates on Kijiji and social marketplaces. They start their holiday shopping online and turn to job sites to find part time work. Print still plays an important role in the path to purchase and advertising, however, the internet and the emergence of the digital economy has changed user behavior and drastically impacted newspaper business models.

Many Canadian publishers are innovating their way forward - The Globe & Mail is a global leader in award-winning digital journalismVillage Media has reinvented local news and found profitability in cities like Sault Ste. Marie. Glacier Media has grown a successful real estate listings site (Rew.ca) in Western Canada. But now, big news publishers are calling on governments to compel companies like Google to pay hundreds of millions a year for links to news content that shows up in Search results - something we don't do for anyone.

Demanding that Google pay to include search results undermines the very principle of the open internet as we know it today. People trust Google to help them find useful and authoritative information, from a diverse range of sources. Results in Search, including links to news, are determined by relevance - not commercial considerations. Google does not accept payment to appear in organic search results nor does it pay for sites to appear in search results.

While Google is committed to contributing to the sustainable future of journalism, these proposals fail to recognize that's not how search engines work, or should work. Nor does it reflect the value search brings to the news sites who benefit from search traffic. In essence, search is a global, virtual newsstand, driving valuable traffic from Google's users at no cost to the publisher. When you search on Google, no matter what you are looking for, you will see a list of blue links and in some cases, one or two lines of text (sometimes referred to as 'snippets'). In the case of searching for a news article, you can only read the article after clicking through to the publisher's site. In 2019, Search drove over 5 billion visits to Canadian news publishers for free. This traffic is valuable because it gives publishers the opportunity to show readers advertisements or offer subscriptions. Deloitte estimates the value of traffic to be around CDN $ 0.10 per click, which equates to about half a billion dollars a year for news publishers.

While we send significant amounts of valuable traffic to news publishers, news actually represents a tiny proportion of overall searches. Looking at our overall business in Canada, Google last year generated approximately $ 9M in revenue - not profit - from clicks on ads against possible news-related queries in Canada. And news represents a small number of queries - in 2019 just 1.5% of total searches in Canada.

The internet has dramatically transformed the media environment and how we all access information. If publishers receive over $ 500M in value from Search while Google only earns $ 9M in revenue, it's clear that publishers receive significant benefit from this exchange. Digital platforms do not owe publishers compensation for the emergence of an Internet based economy, nor is it a sustainable solution to one single industry's economic challenges.

None of this is to deny the vital role that the news industry plays in our society. Earlier this month, we announced Google News Showcase, an initiative committing more than USD $ 1 billion globally to pay publishers directly to create and curate high-quality content that will drive even more traffic to publishers' sites.And our work doesn't stop there - we are deeply committed to supporting the future of journalism for the long term. We make it easier for users to subscribe to premium content through Subscribe with Google . We created the  Google News Initiative  to provide programs, tools and training to help journalism thrive in the digital age. We provided emergency funding to 5,600 local publishers globally, including 150 newsrooms across Canada, to help with the impact of COVID-19. And our work doesn't stop there - we are deeply committed to supporting the future of journalism for the long term.


We have been in Canada for over 20 years. We have more than 1,500 employees here. Last year, research from Public First showed that Google's search and advertising products helped generate $ 23B in annual economic activity for over 500,000 businesses in Canada, a total impact equivalent to approximately 1.1 percent of Canada's entire GDP.  We are deeply proud of the work we do here and the contributions we make. We will continue to actively engage in discussions with governments, regulators and industry. And we will continue to collaborate with the news industry on further innovation to enable a sustainable future for news.  

Posted by Sabrina Geremia, Vice President, Google Canada

Google Cloud Awarded Framework Agreement for Secure Cloud Services by Canadian Federal Government


Google Cloud has secured a Framework Agreement for Secure Cloud from the Canadian federal government. This agreement now enables Google Cloud to directly sell innovative cloud platform and collaboration technologies to federal agencies, helping them digitally transform and better serve their communities and constituents.



To secure this framework, Google Cloud was assessed by the Canadian federal government against all relevant security, privacy, and usability standards. While Google Cloud already works with several Canadian federal government agencies, the new agreement will permit Google Cloud to better support a wide range of federal departments, agencies, and crown corporations.



"Receiving a framework agreement for secure cloud services means we can now support programs that require high levels of data protection for government workloads,” said Mike Daniels, Vice President Global Public Sector, Google Cloud. “This new agreement reflects our continued investment and support for customers in the Canadian public sector, including the announcement of our second data center region in Toronto. It is another example of momentum we're seeing as government agencies move to the cloud.” 



Citizens have become accustomed to convenient, easy-to-use, digital services in their daily lives. Government organizations face increased pressure to deliver the same convenience as consumer experiences, often under financial constraints and using legacy systems. This new framework agreement with Google Cloud will enable governments to procure cloud services—and subsequently help close the gap between government and consumer services.



Google Cloud Awarded Framework Agreement for Secure Cloud Services by Canadian Federal Government


Google Cloud has secured a Framework Agreement for Secure Cloud from the Canadian federal government. This agreement now enables Google Cloud to directly sell innovative cloud platform and collaboration technologies to federal agencies, helping them digitally transform and better serve their communities and constituents.



To secure this framework, Google Cloud was assessed by the Canadian federal government against all relevant security, privacy, and usability standards. While Google Cloud already works with several Canadian federal government agencies, the new agreement will permit Google Cloud to better support a wide range of federal departments, agencies, and crown corporations.



"Receiving a framework agreement for secure cloud services means we can now support programs that require high levels of data protection for government workloads,” said Mike Daniels, Vice President Global Public Sector, Google Cloud. “This new agreement reflects our continued investment and support for customers in the Canadian public sector, including the announcement of our second data center region in Toronto. It is another example of momentum we're seeing as government agencies move to the cloud.” 



Citizens have become accustomed to convenient, easy-to-use, digital services in their daily lives. Government organizations face increased pressure to deliver the same convenience as consumer experiences, often under financial constraints and using legacy systems. This new framework agreement with Google Cloud will enable governments to procure cloud services—and subsequently help close the gap between government and consumer services.



Google Cloud Awarded Framework Agreement for Secure Cloud Services by Canadian Federal Government


Google Cloud has secured a Framework Agreement for Secure Cloud from the Canadian federal government. This agreement now enables Google Cloud to directly sell innovative cloud platform and collaboration technologies to federal agencies, helping them digitally transform and better serve their communities and constituents.



To secure this framework, Google Cloud was assessed by the Canadian federal government against all relevant security, privacy, and usability standards. While Google Cloud already works with several Canadian federal government agencies, the new agreement will permit Google Cloud to better support a wide range of federal departments, agencies, and crown corporations.



"Receiving a framework agreement for secure cloud services means we can now support programs that require high levels of data protection for government workloads,” said Mike Daniels, Vice President Global Public Sector, Google Cloud. “This new agreement reflects our continued investment and support for customers in the Canadian public sector, including the announcement of our second data center region in Toronto. It is another example of momentum we're seeing as government agencies move to the cloud.” 



Citizens have become accustomed to convenient, easy-to-use, digital services in their daily lives. Government organizations face increased pressure to deliver the same convenience as consumer experiences, often under financial constraints and using legacy systems. This new framework agreement with Google Cloud will enable governments to procure cloud services—and subsequently help close the gap between government and consumer services.



This Small Business Week, we’re helping local businesses forge a way forward together

Over the past six months, retailers and entrepreneurs have had to quickly pivot their business models or transform their operations to continue serving their communities and reach customers. As of mid-September, an estimated 30% of all Canadian small businesses remained closed, and with the current pace of recovery, it could take almost a year and a half for most small businesses to return to normal sales.


The Business Development Bank of Canada (BDC) has led the celebration of Small Business Week for 40 years, in support of Canadian entrepreneurs and their contribution to Canada's culture and economy. To help kick off this year’s event, we’re sharing how Canadian small businesses have used Google tools to get started online and grow their presence, for free. 




Step 1: Get started online for free 


Teatro Verde is a florist in Toronto’s Yorkville neighbourhood. Over the past 24 years, they’ve established a loyal customer base but the pandemic had an immediate impact on the company’s staff and supply chain, and they needed new ways to serve customers fast. Through the ShopHERE powered by Google program, owners Shawn Gibson and Michael Pellegrino were able to quickly set up an online store for free and promote new services for shopping in-person or online via delivery and curbside pickup. 


“We are a very high-touch business and have a distinct in-store environment, and we wanted to bring that online. The images on our website have really helped people visualize our products,” Gibson said. “ShopHERE is an amazing way to help develop your business for free especially if you don’t have a lot of time.” 


For small businesses looking to get set up online, apply here

Step 2: Build your customer base 


While the pandemic has brought many challenges, it has also opened up opportunities for businesses to find new audiences online. To make local businesses more discoverable, we have launched the Local Opportunity Finder tool. Enter the name of your business and we will provide customized suggestions on how to improve your presence on Google Search and Maps in under five minutes. 


New Google My Business features are also helping businesses organize appointments and keep track of customer flow. Saint Lou’s Barbershop has fostered casual, community connections in Halifax, N.S. for years. But when the pandemic hit, they quickly needed to shift their walk-in-only business model to a more organized, appointment-based system for physical distancing and customer safety. Owner Rob Oxner quickly implemented the “book online” feature on Saint Lou’s Google My Business profile, and says most customers now book appointments online. 



We’ve also made it free to list your products on the Google Shopping tab, so businesses can connect with millions of online shoppers actively searching for their products. Carmen and Jordan West from Abbotsford, B.C., are the duo behind family and baby clothing line Little & Lively. This year, they’ve seen sales increase as more people shop online and turn to “retail therapy.” The couple call Google Shopping their “magic bullet” for eCommerce, allowing them to reach people actively searching for their products. 


Step 3: Stay connected and organized 



With the rise of remote working in March, many companies turned to digital tools and cloud technology to stay organized and connected or to meet new demands. Burnaby, B.C., business One Arrow Meats is one of those companies. Cree-Métis chef and entrepreneur Heat Laliberte’s hand-cured artisan bacon is a staple at Vancouver-area restaurants, farmers markets and grocery stores. Orders have quadrupled during the pandemic and Laliberte quickly needed to find ways to delegate some of his day-to-day responsibilities across the team. They turned to Google Workspace (formerly G-Suite), with collaborative tools like Google Calendar, Drive and Meet to help team members stay connected. 


Say it with a review: A simple way to support Canadian businesses 



Reviews on Google provide valuable information about your business to customers, and can help your business stand out on Google. This year, we’re challenging all Canadians to help small businesses near them by rating their favourite businesses and writing a Google review. These reviews help people research and understand businesses around them, and learn from other people’s customer experiences. This is especially important during the pandemic, as consumers consolidate shopping trips and seek more information around safety protocols. Research has found that positive reviews make 91% of consumers more likely to choose a business. 



Learn more about how you can give help this Small Business Week here